Travel Ban
January 27, 2015 12:34 PM UPDATED: Gov. Lifts Travel Ban for Western Mass. Counties but not MassPike moreOther , UPDATED: Gov. Lifts Travel Ban for Western Mass. Counties
No MBTA Service - Tuesday January 27th
January 26, 2015 01:01 PM MBTA service will remain open during regular business hours on Monday moreOther , MBTA Closure on Tuesday January 27th
State of Emergency Alert
January 26, 2015 12:22 PM Governor declares State of Emergency effective immediately due to storm moreState of Emergency , Governor declares State of Emergency
State Offices Closed Tuesday
January 26, 2015 12:13 PM Gov. directs non-emergency Exec. Branch employees not report to work Tuesday moreOther , Governor directs State Offices Closed

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Breadcrumbs

Support services offered through the Information Technology Division (ITD) to assist customers in doing business with ITD.

Service Account Management

The Service Account Manager (SAM) is the primary business contact for all MassIT customers. The SAM manages the overall and ongoing business relationship with the customer through proactive, open, responsive, and collaborative account management.
Operations

Enterprise Operations provides IT operational support for all of MassIT's customers.
COMiT Service Desk

COMiT is a web based Service Management tool that conforms to ITIL standards to improve the service management process across the Commonwealth.