• Overview

    An overview of the COMiT Service Desk.

  • Using COMiT For the First Time

    Easy to follow steps to help you navigate COMiT.

  • Obtain a COMiT User ID & Password

    In order to use COMiT you will need to obtain a login (User ID and password) to submit service requests. The Administrator for your agency will be able to assign you the correct credentials.

    Requesting Services
    COMiT Service Desk requires a login and password in order to submit a service request and monitor its status by accessing COMiT Service Catalog.

    Requesting a Password
    Please see the Security Administrator for your agency to request a password to COMiT. Only CIOs or designated security administrators may authorize users to request services on behalf of an agency.

  • Instructions for Security Administrators

  • What's Changed

    Some helpful terminology comparisons to assist you in processing your request.

  • COMiT Wiki

    Visit the COMiT Wiki pages for additional resources. These pages are login restricted. If you are a state employee, you may create an account using the Signup link on the Commonwiki login screen.

  • E2E Service Desk Archive

    To manage existing tickets, please log into E2E. E2E will remain available to allow for closing of existing tickets and for historical purposes. We are targeting June 30, 2011 as the date on which the system will become unavailable.