Here is a list of the terms used in the former system and what that name has changed to in COMiT:
Created December 6, 2010; Information provided by the Integration Group
| In E2E Service Desk it was | In COMiT it is |
| Change Order | Service Request |
| Change Management Change Order | Change Requests |
| Workflow tasks | Work Orders and Job Plans |
| Category | Classification |
| Requirements/Properties | Attributes |
| Group | Owner Group |
| Assignee | Owner |
| Status | Status and Progress |
| Scoreboard | Start Center |
| Announcement | Bulletin Board |
| Joint Resolution | Activities Task |
The ability to perform tasks in COMiT is dependent on the user's security status. Various options are available.
Please contact CommonHelp if you need further assistance.
Created December 6, 2010; Information provided by the Integration Group