EO504 Compliance

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1. Description of Service

ITD's EO504 Compliance Service provides agencies with access to the on-line Compliance Application for submitting and reporting agency Information Security Program (ISP), Electronic Security Plan (ESP) and their annual Self-Audit Questionnaire (SAQ). The EO504 Compliance Application is only accessible from inside MAGNet. Once authorized, users can access this application through this EO504 Application link.
 

This service allows authorized users to submit and update EO504 submissions online. Please see Executive Order 504 Service Support for user support and guidance. Authorized access to the Compliance Application is granted to agency users when the agency head or agency Information Security Officer (ISO) requests a user application account through ITD's Security Office. For more information please see Executive order 504 and Executive Order 512.

Support services include:

• A Service Account Manager to answer any questions or concerns regarding ITD Services.
• Services offered through our Operations Office; including Change Management and customer access to incident management via email, phone (CommonHelp)
• The online COMiT service management portal
  

2. Service Targets/Hours of Availability

*Incidents, requests, or changes that are outside the scope of the defined service description or normal service hours will be direct charged to the customer.

3. Service Reporting

4. Service Requests

*Please work with your Service Account Manager to process requests for these services.

 

5. Customer Responsibilities

Per Executive Order 504, the Agency Information Security Officer and the Department Head must sign and attest to the Agency Self-Audit Questionnaire (SAQ).

For your convenience, you may also view a detailed list of customer responsibilities.

6. Chargeback Rate Information

For more information on Chargeback, including an overview of the program as well as current and previous fiscal year rates, please visit our Chargeback Services webpage.

Cost Framework: E0504

Direct Costs:

Direct Dedicated Resources:

Allocated Costs:

Rates pertaining to this service offering include:

Download the cost framework for E0504 
Download a complete listing of chargeback rates 
 

Updated December 10, 2012
Published August 31, 2011
Created August 31, 2011: Information provided by the Security Office