Summary

The Massachusetts Office of Information Technology (MassIT) provides infrastructure design/technical architecture for all customer hosting requests and for all MassIT data center infrastructure upgrades, refreshes and re-platform projects. 

 

Service Description

This service includes:

IDEA/Plan Phase:

  • Meet with the customer to review Business Requirements and gather the Technical Infrastructure Requirements.
  • Complete and present to customer the Conceptual Design.
  • Complete and present to customer Technical Discovery the high level technical assessment recommendation.

PROJECT/Design Phase:

  • Gather detailed technical requirements.
  • Complete Logical Design.
  • Complete Physical Design.
  • Quote - submit RFQs, compare, summarize quote package.
  • Produce a pre-build configuration.
  • Review and sign off at each milestone deliverable.


  

Service Targets/Hours of Availability

Service RequirementDescription
Request FulfillmentIPG Staff will respond to service requests 9:00 am - 5:00 pm, Monday through Friday.


 

Service Requests

COMiT Service Requests DescriptionLead Time-Business Days
Request IPG ConsultingThis service provides infrastructure design consulting servicesUp to 7 Days

 

Idea and Project phases follow a standard process and methodology. Solutions are based on MassIT's service offering and standard infrastructure patterns.  

 The Infrastructure Planning Group also offers infrastructure design consulting services to customers.  MassIT has hired multiple architects to provide infrastructure designs to support customer enterprise applications/business systems needs for hardware, storage, network, security and system software services. 
 


Chargeback Rate Information

Customers are charged for IPG project design and consulting services on an hourly basis. The hourly rate for this service is $87.00 per hour, rate code SQ070. For more information on Chargeback, including an overview of the program as well as current and previous fiscal year rates, please visit our Chargeback Services webpage.

Cost framework: Infrastructure Planning Group

1. Direct Charges to Customers

1A. Customer Specific - Costs Directly Charged to Customers
DESCRIPTIONCOST
 $0
Total 1A. Customer Specific - Costs Directly Charged to Customers$0
Total 1. Direct Charges to Customers$0

2. Direct Dedicated Resources

2A. Direct Costs - Salaries (AA) and Fringe (DD), Contract (U05, HH)
DESCRIPTIONFTECOST
Direct Costs - Salaries (AA) and Fringe (DD), Contract (U05, HH)2.70$213,737
Total 2A. Direct Costs - Salaries (AA) and Fringe (DD), Contract (U05, HH)2.70$213,737
2B. Hardware / Software / Contracts (UU, LL , etc)
DESCRIPTIONCOST
-Other costs, Reclassifications, Adjustments-$1
Total 2B. Hardware / Software / Contracts (UU, LL , etc)$1
Total 2. Direct Dedicated Resources$213,738

3. Indirect Costs

3A. Allocated Shared Resources
DESCRIPTIONCOST
 $0
Total 3A. Allocated Shared Resources$0
Total 3. Indirect Costs$0

4. Indirect Costs

4A. Shared MassIT Data Center Services
DESCRIPTIONRATECODERATEUNITSCOST
  $ $0
Total 4A. Shared MassIT Data Center Services   $0
Total 4. Indirect Costs$0

5. Allocated Costs

5A. Allocated Costs Not Specific to Service
DESCRIPTIONCOST
Allocated Costs Not Specific to Service$40,713
Total 5A. Allocated Costs Not Specific to Service$40,713
Total 5. Allocated Costs$40,713

6. Management Adjustments

6A. Management Adjustments
DESCRIPTIONCOST
 $0
Total 6A. Management Adjustments$0
Total 6. Management Adjustments$0

Grand Total: Support Function Products and Services - Infrastructure Planning Group

$254,451

7. Rates Pertaining to this Service

7A. Rates Pertaining to this Service
SERVICE OFFERING / TITLE / BILLABLE UNITRATECODERATEPLANNED UNITSCOST
SUPPORT_FUNCTIONS - Infrastructure Design Services-$-SQ070$872925.21413793103$254,451
Total 7A. Rates Pertaining to this Service   $254,451

 


Updated September 16, 2014
Reviewed September 16, 2014
Published August 14, 2009
Created 5/12/09: Information provided by the Infrastructure Planning Group