The Information Technology Division (ITD) provides project management services for ITD hosted systems.  The goal of the project manager is to deliver projects that meet customer requirements according to timelines, budgets, and quality standards.  In FY15 the ITD PMO will provide new customer project dashboards and reports from the project management system.  The goal is to provide project information related to project status, milestones, issues, and risks. 

Project Management Services include the following:

Scope Management

  • Identify project sponsor(s) and stakeholders
  • Validate customer business requirements
  • Create and publish initial Project scope document
  • Ensure the application is in compliance with ITD policies and standards


Cost Management

  • Monitor the project cost breakdown to be completed by an Infrastructure Planning Group (IPG) designer
  • Develop contingency and overtime budgets and ensure they become part of the project BAR/Budget/Costs
  • Complete supply requests in accordance with the Bill of Materials created by IPG designer.
  • Develop Procurement documents as required (Request for Referrals-RFR, Request for Information-RFI, Request for Proposals-RFP) in accordance with the Operational Services Division (OSD)
  • Ensure costs align with customer budget, and promote alternative options as required


Time Management

  • Conduct work breakdown structure meetings
  • Develop a work breakdown structure of tasks and deliverables
  • Develop and maintain a project schedule to be published to stakeholders
  • Manage resources within organizational guidelines


Resource Management

  • Identify resource requirements
  • Develop the project team
  • Conduct regular team meetings to discuss status and review deliverables
  • Manage resources to the project plan and schedule


Risk Management

  • Develop a risk management plan or use Risk Control in Clarity
  • Identify and publish qualified and quantified risks upon assessment
  • Develop and document mitigation strategies


Project Management and Coordination

  • Follows the Service Delivery Improvement Process (SDIP)
  • Develop and manage a communication plan
  • Manage and track issues to closure
  • Manage change management
  • Manage production turnover planning
  • Manage and coordinate customer approval


Quality Management

  • Confirm work is done to requirements
  • Gain formal acceptance of the product
  • Document lessons learned
  • Officially turn project over to Operations as a production ready system

Costs for this service are billed directly to customers on a per hour basis at a rate of $86 per hour.

COMiT Service Requests

The following table lists the COMiT service requests used to initiate project services.

COMiT Service Request

DescriptionLead Time-Business Days
Request Project

This is a request to initiate a new project within ITD and is a service coordinated through your Service Account Manager

Lead time depends on specific request


Chargeback Rate Information

For more information on Chargeback, including an overview of the program as well as current and previous fiscal year rates, please visit our Chargeback Services webpage .

Cost framework: Project Management Office

1. Direct Charges to Customers

1A. Customer Specific - Costs Directly Charged to Customers
Total 1A. Customer Specific - Costs Directly Charged to Customers$0
Total 1. Direct Charges to Customers$0

2. Direct Dedicated Resources

2A. Direct Costs - Salaries (AA) and Fringe (DD), Contract (U05, HH)
Direct Costs - Salaries (AA) and Fringe (DD), Contract (U05, HH)2.64$275,446
Total 2A. Direct Costs - Salaries (AA) and Fringe (DD), Contract (U05, HH)2.64$275,446
2B. Hardware / Software / Contracts (UU, LL , etc)
-Other costs, Reclassifications, Adjustments-$626
Total 2B. Hardware / Software / Contracts (UU, LL , etc)$32
Total 2. Direct Dedicated Resources$275,478

3. Indirect Costs

3A. Allocated Shared Resources
Total 3A. Allocated Shared Resources$0
Total 3. Indirect Costs$0

4. Indirect Costs

4A. Shared ITD Data Center Services
  $ $0
Total 4A. Shared ITD Data Center Services   $0
Total 4. Indirect Costs$0

5. Allocated Costs

5A. Allocated Costs Not Specific to Service
Allocated Costs Not Specific to Service$43,629
Total 5A. Allocated Costs Not Specific to Service$43,629
Total 5. Allocated Costs$43,629

6. Management Adjustments

6A. Management Adjustments
Total 6A. Management Adjustments$0
Total 6. Management Adjustments$0

Grand Total: Support Function Products and Services - Project Management Office


7. Rates Pertaining to this Service

7A. Rates Pertaining to this Service
SUPPORT_FUNCTIONS - Project Management Office Services-$-SQ080$863711.00488372093$319,106
Total 7A. Rates Pertaining to this Service   $319,106


Updated October 18, 2013
Reviewed July 2, 2014
Published November 25, 2012
Created 5/12/09: Information provided by the Program Management Office