Vendor-Specific Courses

Through an arrangement with Microsoft, IT employees will have online access to Microsoft applications (including 2003, 2007, 2010, Project, Sharepoint* among others) and server (SQL, Windows, Exchange) courses free-of-charge. Visit PACE for more information.

For more information on these courses, please contact the specific vendor.

Microsoft Online Courses:



Legal Guidance for Technology Professionals

This practice group was established to inform and educate staff about the unique legal issues arising from the evolution, production, marketing, acquisition and use of information and communications technology.

These resources provide guidelines & best practices for IT business processes.

Accessibility Guidance


Electronic Signatures, Contracts & Records

Executive Order 504

Executive Order 510

Legal Guidance on Social Media

Procurement Forms and IT Development & Procurement; Software Licensing

Security Education & Awareness

ITD's Security Education & Awareness webpage is a central repository for important cyber security updates, news and announcements, tips and how-to's. This site provides a list of non-technical, technical, and management/business e-learning courses available to state and local government employees. The online training courses are offered by outside hosting agencies.

-This course is highly-recommended for IT technical staff.

College & University Courses

Our state and community college system offers a myriad of programs for management, professional, and technical development. Most programs today are offered as online or hybrid courses, making getting an education more convenient than ever before. Full tuition remission is available for degree programs at public community colleges and state colleges and universities; 50% tuition remission is available for programs or courses offered through continuing education. For info on tuition remission, go to Visit the websites of these college and university resources to find a program that fits your needs.

For more information regarding these courses, please contact the specific college or university.


UMass Amherst -

UMass Boston -

UMass Lowell Continuing Education -
For IT-Specific Online Courses:

Bunker Hill Community College -

MassBay Community College -

Middlesex Community College -

Quinsigamond Community College -