Logging Into PACE for the First Time


  1. Go to the HRD PACE Login Page and click the link for your agency to open the PACE login screen. If you do not see your agency listed, select the link for the Human Resources Division.
  2. Enter your login ID and password.
    Login ID = your employee ID (For a contractor this will be the username used for Outlook)
    Password = your last name exactly as it appears on your pay invoice. This field is case sensitive and includes and suffixes, i.e., Smith Jr. (For a contractor, this will be your last name as it appears in the Outlook Global Address List [GAL]).
  3. Click the Submit button.

Change Password

  1. The first time you login you will be required to change your password. To do this, enter a new password. The new password is case sensitive and must be at least four (4) characters.
  2. Enter the password one more time for validation.
  3. Click the Submit button.

Confirm Email Addresses

You need to confirm your email address and your manager's email address. There are 3 required fields that you must complete. These fields are grayed out and can only be updated by clicking the links.

  1. To add or edit your email address, click the Edit email address link. This will bring you to a new window, the Email Confirmation window.
  2. Enter your email address, e.g., John.Dow@massmail.state.ma.us
  3. Confirm your email address by entering it again in the second line.
  4. Click the Submit button.
  5. To add or edit your Manager/Supervisor information, click the Find Manager link. This will take you to another window.
  6. Search for your Manager/Supervisor by entering his/her last name and first name in the appropriate fields. Click the Search button.
    • If you do not find the name of your Manager/Supervisor in the list, that means s/he has an incomplete profile in PACE. S/he needs to complete the profile before the name appears in the list.
    • The Manager's name and Manager's email fields will automatically populate when you select the name from the list.
    • The person you select will receive an email notification each time you register waitlist or cancel out of a class in PACE: update your profile; or add a learning event.
  7. Select your manager/supervisor name from the drop down list that appears.
  8. Click the Submit button.
  9. When all the information in the Email Confirmation window is correct, click the Submit button. You will see a new window, Administration, Update Profile.

Reviewing and Updating Your Profile

  1. Review the information here. You will note that most fields are grayed out. This means you cannot change or edit this information. If any information is incorrect, contact your local HR person so s/he can make the HRCMS related changes for you.
  2. Click the Submit button at the bottom of the page to return to the Home Page.

Finding a Course in Pace

  1. From the PACE Home page, click Student Learning Center.
  2. In the Student Learning Center, click Course Catalog.
  3. Click the Search button to view all courses, or enter a keyword, e.g., diversity or elearning, and click the Search button. A list of the classroom and online courses will appear.
  4. Find the course in the list. To get information about the course, click the information icon next to the course name. Information will appear in the right hand column. To take an online course, click the link for the course. You will be brought directly to the course. Follow the directions listed there.
    Tip : To see the course information in full screen, right click the information icon and choose Open Link in New Window from the menu options.

Note: For more detailed information regarding finding and enrolling in a course, visit the Library and click Resources and search for Job Aid: Finding and Enrolling in a Course in PACE.