- For future reference, this page may be accessed by using www.mass.gov/itd/etrm
The ETRM or the Enterprise Technical Reference Model is a blueprint for standards that provides the architectural framework for the Enterprise and ultimately is the roadmap to a Service Oriented Architecture for the Commonwealth.
The Enterprise Standard Operating Environment is proposed as a set of minimum standards to be supported or applied for any Commonwealth of Massachusetts Operating Environment within the Executive Department. The goal of articulating the Standard Operating Environment is to increase the interoperability and supportability across the Commonwealth’s technical infrastructure.
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