Each of the Commonwealth’s 351 communities relies on technology to some degree to operate their local government, support their schools and provide services to residents. Historically, each community has handled its technology needs independently, as local resources have permitted. As a result, the level of sophistication, range of technology-supported services offered to residents, and their costs varies widely from community to community. This has created an area rich in opportunities for gaining efficiencies, saving money, enhancing security, and improving the delivery of services.
In recognition of such opportunities – in technology and beyond – last year Governor Patrick signed Executive Order 537, Strengthening the Level of Partnership and Collaboration Between State Government and Cities and Towns . To support this initiative, ITD has launched a Municipal Outreach Initiative and created the new role of Municipal Liaison.

For the first time, ITD has someone dedicated to supporting our ability to help local government make the most of the strategic use of technology. Tim Sullivan joined ITD earlier this year to fill the new role of Municipal Liaison. Tim is focused on finding opportunities in which communities can benefit from economies of scale by getting technology services directly from the state.
Tim has already interacted with municipal IT leaders from more than 110 (!) communities and found that many are very interested in learning more about services provided by MassGIS and the future Springfield Data Center. In addition, Tim is working with the Department of Revenue and the Operational Services Division to help municipalities leverage the improved purchasing power they can gain by combining purchases with each other or other government entities.
To learn more and/or to connect Tim with your community, please email him at Tim.L.Sullivan@state.ma.us.
