• WWLP: Auditor Bump talks cyber security at UMass Amherst

    March 3, 2017 - The following content was originally published by WWLP-22 News.
    State Auditor Suzanne Bump was at UMass Amherst Friday afternoon to talk about what her department does, and how it may help the college’s School of Public Policy.

    Bump told the group that audits of government agencies helps promote effective and efficient management of resources. The results of audits also provides information that is essential in creating public policy.

    Read more from WWLP.

  • Wayland Town Crier: Auditor’s ruling renews calls for early voting funds

    March 2, 2017 - The following content was originally published by the Wayland Town Crier.
    When Massachusetts offered early voting for the first time this past November, cities and towns footed the majority of the bill.

    State Auditor Suzanne Bump, however, issued a recent determination that some of the requirements in the early voting law amount to an "unfunded mandate" and the state government should provide more funding.

    "The early voting law certainly is to be regarded a success," Bump said in a statement. "It did, however, mandate new procedures for clerks. Some of these should be paid for by the state, not municipalities according to the Local Mandate Law."

    Read more from the Wayland Town Crier.

  • Somerville Journal: Somerville resident appointed to Asian American Commission

    March 2, 2017 - The following content was originally published by the Somerville Journal.
    State Auditor Suzanne M. Bump recently appointed Somerville resident Loan Thi Dao to serve on the Asian American Commission. Dao was sworn in by Treasurer Deborah Goldberg at the Statehouse.
    Dao will serve on the commission for a term of three years, after which she is eligible for reappointment.

    Read more from the Somerville Journal.

  • WWLP: Springfield, Pittsfield requests for state bonds approved

    February 23, 2017 - The following content was originally published by WWLP-22News.
    The Municipal Finance Oversight Board approved two bond issue requests from western Massachusetts cities on Thursday. The cities of Pittsfield and Springfield want to take advantage of the state’s “exceptional” bond rating to borrow millions of dollars to pay for local projects.

    The state Auditor’s Office told 22News that, by using the state’s strong bond rating, cities and towns are able to save millions of dollars in interest for these projects. Massachusetts’ bond rating is just one notch below the highest possible rating of AAA.

    Read more from WWLP-22News.

  • MetroWest Daily News: Auditor: Framingham dentists incorrectly billed $79K to MassHealth

    February 20, 2017 - The following content was originally published by the MetroWest Daily News.
    A local dental provider is disputing claims that it incorrectly billed the state's Medicaid program by more than $79,000.

    State Auditor Suzanne Bump this month called on Sawan & Sawan, 2 Irving St., to pay back reimbursements it received from MassHealth, which covers medical treatments for low-income people.

    Bump's office said the dental practice improperly billed MassHealth for periapical radiographs, a type of X-ray image that shows an entire tooth from the top of the jaw.

    Read more from the MetroWest Daily News.

  • The Reminder: $17 billion in investments needed in drinking water over next 20 years

    February 16 2017 - The following content was originally published in the Reminder.
    In a report from the office of State Auditor Suzanne Bump, an estimated $17 billion over the next 20 years will be needed to upgrade and make safe municipal drinking water supplies in the Commonwealth.

    The report was released last month and was the product of the auditor’s Division of Local Mandates. Of the 361 cities and towns in the states, 146 of them participated in a survey concern water system investments and funding sources.

    Among the findings was “Massachusetts communities have combined water system spending needs in excess of $17 billion, including $7.24 billion for clean water delivery, $8.99 billion for wastewater treatment and handling, and $1.58 billion for storm water management.”

    Read more from The Reminder.

  • MetroWest Daily News: California crisis brings attention to Massachusetts dams

    February 16, 2017 - The following content was originally published by the MetroWest Daily News.
    While a breach in an emergency spillway on the nation's largest dam has prompted more than 100,000 northern California residents to flee their homes, Massachusetts officials say they've been taking major steps over the past decade to reduce the risk of a catastrophic dam break in the Bay State.

    Massachusetts got another wake-up call regarding its dams in 2011, when a report from the state auditor identified 100 city- and town-owned dams across the state that were in poor or unsafe condition.

    Following that report, state lawmakers in 2013 established a grant program to help fund dam and seawall projects statewide. Using those funds, federal grants and private funds, more than 40 Massachusetts dams have been removed in recent years.

    Read more from the MetroWest Daily News.

  • Springfield Republican: State should absorb some early voting costs (Editorial)

    February 15, 2015 - The following content was originally published by the Springfield Republican.
    One of the state auditor's jobs is to identify unfunded mandates that require municipalities to shoulder new burdens without supplying the cash required to do them.

    Auditor Suzanne Bump is correct to say the state should absorb some of the costs associated with early voting, which has caught on with voters and will likely continue to grow.

    Unfunded mandates are the bane of local budgets. They represent the state's order to institute policies, programs or practices without providing adequate financial means.

    Read more from the Springfield Republican

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    2/21/17 - Boston Herald 

  • Worcester Telegram: Auditor: Worcester dental firm overbilled MassHealth $250K

    February 13, 2017 -  The following content was originally published by the Worcester Telegram.
    State Auditor Suzanne M. Bump is asking a Worcester dental practice to repay the state nearly $250,000 after ruling it received improper reimbursements from MassHealth.

    MassHealth, which provides insurance to people eligible for Medicaid, accepted the findings of the audit, while the practice, Webster Square Dental Care, defended itself in state documents.

    At issue are reimbursements the practice – located at 17 Young St. with a second office in Fitchburg – received from MassHealth for X-rays of teeth. Ms. Bump found that the office, contrary to MassHealth regulations, billed the state for X-rays of teeth taken during routine examinations.

    Read more from the Worcester Telegram

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  • The Salem News: Our view: Stopping the endless water and sewer breaks

    January 25, 2017 - The following content was originally published by The Salem News
    Salem is not alone in confronting major issues with aging water and sewer systems. A report released by state Auditor Suzanne Bump last week estimated that $16 billion will be needed to upgrade water and sewer systems in Massachusetts over the next two decades. That translates into huge costs for cities and towns — costs that simply cannot be absorbed by ratepayers or local taxpayers alone.

    This is an area where federal dollars are not only needed, but appropriate. After all, in addition to the other costs, cities and towns in Massachusetts will need to spend $1.5 billion to meet new stormwater regulations set by the federal government.

    The issue, to be clear, is not the regulations. Everyone wants clean water, and those regulations are there to ensure the safety of our drinking water and our rivers and harbors. But they need to come with federal dollars as well as state dollars; the burden is simply too large for local taxpayers to bear alone.

    Read more from the Salem News

  • Newburyport Daily News: $18B for Water, sewer repairs

    January 18, 2017 - The following content was originally published by the Newburyport Daily News.
    Aging water and sewer pipes will cost Massachusetts communities nearly $18 billion in upgrades, according to an auditor’s report that is prompting calls for state intervention.

    The report released Tuesday by state Auditor Suzanne Bump said cities and towns are struggling to cover the cost of infrastructure. It estimates that $7.24 billion will be needed for water systems and $8.99 billion for wastewater treatment systems over the next two decades.

    In addition, cities and towns face another $1.58 billion in upgrades to meet stringent new stormwater rules set by the federal government.

    Read more from the Newburyport Daily News.

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        1/23/17 - Springfield Republican
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  • Springfield Republican: Strengthening our social safety net (Guest viewpoint)

    December 21, 2016 - The following content was originally published in the Springfield Republican.
    For many, it is easy to dismiss our state's social safety net as something that is only for others, in reality, many of our friends, family, and neighbors count on to make ends meet. For example, nearly 800,000 Bay Staters receive food assistance through the SNAP program each month, accounting for $1.2 billion in benefits annually. More than a quarter of our state's population receives health insurance coverage from MassHealth, the state's Medicaid program, which makes up $13.6 billion in annual spending, and roughly 38 percent of our state's annual budget.

    Helping to ensure that these programs operate with integrity is one of the roles played by the Office of the State Auditor.

    Read more from the Springfield Republican.

  • WWLP 22 News: Massachusetts State Auditor examines cost of early voting

    December 14, 2016 - The following content was originally published by WWLP - 22 News.
    Massachusetts saw a record voter turnout last month, with more than 3.3 million ballots cast in the 2016 elections. About one-third of those residents voted before Election Day.

    The State Auditor is responsible for determining the financial impacts of new laws that go into effect. Auditor Suzanne Bump is trying to figure out how much it cost each city and town to implement early voting this year.

    Read more from WWLP-22 News.

  • Sentinel & Enterprise: State Auditor Suzanne Bump to push 'accountability agenda' on Beacon Hill

    December 8, 2016 - The following content was originally published in the Sentinel & Enterprise.
    State Auditor Suzanne Bump on Wednesday outlined three bills she will push in the Legislature that she says will boost accountability in state government, including one that would give her access to corporate and personal tax returns.

    Other bills would allow her staff to see the vast amount of state agencies' data stored on cloud servers and would require agencies to quantify the impact of unfunded state mandates they impose on municipalities.

    Now she is launching what she calls her "Accountability Agenda" in the new legislative session, which opens Jan. 4.

    Read more from the Sentinel & Enterprise

  • Springfield Republican: Audit: Northampton social services agency charged unallowed salary, alcohol expenses against state contracts

    December 7, 2016 - The following content was originally published by the Springfield Republican.
    Nonotuck Resource Associates failed to maintain full personnel files, paid consultants without valid contracts, and improperly charged the state $4,304 for executive director salary payments and alcohol, according to a report released Tuesday by state Auditor Suzanne M. Bump.

    "For fiscal year 2014, Nonotuck charged $4,304 of unallowable expenses against its state contracts," Bump's Dec. 6 audit report reads. "Of this amount, $3,916 was for salary payments to the executive director that exceeded the amount allowed by the regulations of the state Operational Services Division, and $388 was for alcohol."

    Read more from the Springfield Republican.

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  • Berkshire Eagle: Sheriffs' reports lacking data on inmates across Mass.

    December 7, 2016 - The following content was originally published in the Berkshire Eagle.
    State Auditor Suzanne M. Bump reported Wednesday that the Massachusetts Sheriffs' Association came up short when providing required information regarding inmate populations and the rates of recidivism in each facility.

    "Our audit found that while the MSA was set up to help facilitate communication between Sheriffs' departments, the Association did not have the tools or the policies and procedures in place to do so," Bump said. "At a time when there is an increased focus on improving our criminal justice system, essential information about the county corrections experience is not being made available. This makes it more difficult for policymakers and the public to make informed decisions."

    Read more from the Berkshire Eagle.

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        12/9/16 - Berkshire Edge

  • Daily Hampshire Gazette: Climate, government trust on legislators’ minds at WMass summit

    December 3, 2016 - The following content was originally published by the Daily Hampshire Gazette.
    How can the state better serve western Massachusetts communities in terms of education, agriculture and clean energy? Could there be a solution to unfunded mandates that cripple small town budgets?

    And what about the 45 Massachusetts towns that still don’t have broadband?

    Valley folks had a chance to pose those questions to lawmakers including Senate President Stanley C. Rosenberg, D-Amherst, and state Auditor Suzanne M. Bump at Saturday’s Westen Mass Legislative Summit, hosted by the Hampshire Council of Governments.

    Looking toward next year’s legislative session, Bump gave a talk about her “Accountability Agenda” earlier in the day. In a time where citizens do not trust the government, the auditor’s office is more important than ever, Bump said.

    “I believe in our democracy, and if our government is going to live up to its architects’ expectations, it needs a solid foundation of public trust,” Bump said.

    Read more from the Daily Hampshire Gazette.

  • Springfield Republican: MBTA did not collect $1.8 million in overdue funds, audit finds

    November 22, 2016 - The following content was originally published by the Springfield Republican.
    More than $1.8 million is due to the Massachusetts Bay Transportation Authority, according to an audit released by the office of the state Auditor Tuesday.

    The audit found long overdue account balances have been left on the books, totaling $1,863,103 more than 90 days past due. Approximately half of the funds are more than a decade past due, according to the Massachusetts state auditor's office.

    "The MBTA should take all appropriate steps to collect funds that are due to the agency, but should also realistically write-off balances that are not likely to be recouped. This ensures an accurate picture of the financial status of the entity," Auditor Suzanne M. Bump said in a statement.

    Read more from the Springfield Republican.

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  • CommonWealth Magazine: Audit: Plainridge Casino falls short in hiring goals

    November 21, 2016 - The following content was originally published by CommonWealth Magazine.
    A new audit says the Massachusetts Gaming Commission dropped the ball in its mandate to ensure that Plainridge Park Casino met its agreed-upon local hiring goals and that the state’s only slots parlor failed to garnish winnings of patrons to pay back delinquent child support.

    “Allowing Plainridge to not accomplish its plan goals could result in less economic benefit to the community than was intended by the law that created” the gaming commission, says the report from State Auditor Suzanne Bump. “In addition, Plainridge’s noncompliance with its plan could expose it to revocation or nonrenewal of its license.”

    Read more from CommonWealth Magazine

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  • Springfield Republican: Auditor Suzanne Bump hopes to identify barriers to accessing welfare benefits

    November 15, 2016 - The following content was originally published in the Springfield Republican.
    Massachusetts auditor Suzanne Bump said Tuesday that she plans to perform an audit within the next year on what the state can do to ensure that people who are eligible for public assistance are signing up for it.

    "We don't want people who don't belong in these programs to have access to them," Bump said in an interview with The Republican/MassLive.com in her office. "On the other hand, there is a growing body of research that suggests that not everyone who really could participate in these programs is doing so."

    Bump announced her intention to look at barriers to access on the same day as she released an annual report showing that her office identified $15.45 million in public benefits fraud in fiscal 2016. Bump said she sees the issues as two sides of one coin — ensuring that people who need the programs get help but that the money is being spent wisely.

    Read more from the Springfield Republican.

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  • WCVB: Deplorable living conditions found at Chelsea veterans’ home

    October 27, 2016 - The following content originally appeared on WCVB.

    No one would confuse the Chelsea Soldiers' Home for luxury housing, but a scathing new report by State Auditor Suzanne Bump along with a visit from 5 Investigates shows that one of the oldest veterans homes in the country is in serious need of repair at best. At worst, according to the auditor's report, it's forcing veterans to live in "unsafe and unsanitary living conditions".

    "It's inexcusable," Bump told 5 Investigates' Karen Anderson.

    ...The Chelsea Soldiers’ Home told the Auditor’s Office that the unsafe and unsanitary conditions have been repaired, and supplied pictures showing all of the instances of disrepair had been fixed.

    Watch the whole story on WCVB.

  • Worcester Magazine: State auditor’s tool ‘harnessing 21st-century business analytics’

    October 26, 2016 - The following content was originally published by Worcester Magazine.
    The Rules Based Risk Engine, an innovative data analytic tool developed by the Office of the State Auditor, helps resolve previous deficiencies in auditors’ means of data collection. The RBRE effectively modernizes auditing, Bump said, by harnessing 21st-century business analytics.

    “This tool is not intended to reduce staff,” Bump said in a lecture Wednesday afternoon at Clark University. “It is to free them of extraneous duties so they may focus on the more critical components of data collection.”

    Read more from Worcester Magazine.

  • Springfield Republican: Audit finds East Longmeadow nonprofit charged state more than $22K in unallowable expenses

    October 20, 2016 - The following content was originally published by the Springfield Republican.

    An audit released Thursday of an East Longmeadow nonprofit human-service agency found the firm charged more than $22,000 in expenses prohibited by state regulations.

    According to a review by the office of State Auditor Suzanne M. Bump, East Longmeadow-based Aditus Inc. charged various state departments for expenses such as gifts, catering, and alcohol between July 1, 2015 and Dec. 31, 2015.

    Read more from the Springfield Republican.

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  • New England Public Radio: Mass Auditor: Parole Board Needs To Improve In Collecting Fees, Evaluating Parolees

    October 20, 2016 - The following content originally appeared on New England Public Radio.
    A report released Wednesday by the state auditor said the Massachusetts Parole Board has not been following its own rules for fee collection or re-evaluating former prisoners.

    Parolees have to pay a fee to cover the cost of their own supervision. The report says almost a quarter of those fees went uncollected in the 2015 fiscal year. Massachusetts Auditor Suzanne Bump said the parole board has adequate procedures but does not always follow them consistently.

    Read more from New England Public Radio.

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  • WWLP: New police coming in from out of state didn’t go through required training

    October 17, 2016 - The following content originally appeared on WWLP-22NEWS.

    State Auditor Suzanne Bump’s office discovered that the Municipal Police Training Committee did not ensure all new out-of-state hires were educated on Massachusetts laws before starting the job.

    Police officers from another state must complete an online training course within 90 days to begin working in Massachusetts. The training program gives the officer an overview of state laws, suicide prevention, hate crimes, domestic violence, and sexual assault.

    The training is critical to ensure that communities are safe, and that officers know about the state and its laws before starting the job.

    Read more from WWLP-22NEWS.

  • Standard-Times: Audit of Ernestina Commission finds pair of things going wrong

    October 11, 2016 - The following content was originally published by the New Bedford Standard-Times.
    A routine state audit of the Schooner Ernestina Commission found problems with late-filed business and spending plans, and gaps in the accounting for the lead that was aboard the schooner when its current restoration project began.

    “The Department of Conservation and Recreation (DCR, which includes the commission), did not keep adequate documentation of a credit of as such as $50,000 from a contractor,” said the report.

    The auditors called on the DCR and the commission to keep better records and step up its work getting the budget and business plans filed properly and on time. The commission and DCR indicated that they would.

    Read more from the Standard-Times.

  • Springfield Republican: Massachusetts medical transportation company charged with cheating MassHealth out of $19 million

    October 5, 2016 - The following content was originally published in the Springfield Republican.
    The owner and managers of a medical transportation company have been indicted on charges of bilking MassHealth out of $19 million.

    The Republican/MassLive.com first reported on Healey's investigation of Rite Way in October 2015 after Massachusetts Auditor Suzanne Bump identified $16 million in potentially fraudulent charges made to MassHealth. Bump's audit found that the company had submitted claims for wheelchair transportation for people who did not need wheelchairs. It also submitted claims for transporting patients from their homes to medical appointments at times when the patients were hospitalized or when records show the patients never went to an appointment.

    Read more from the Springfield Republican.

  • Wareham Courier: Communities slow to regionalize 911 centers

    September 26, 2016 - The following content was originally published by the Wareham Courier.
    While the state has encouraged cities and towns to regionalize their 911 call centers to boost public safety and save money, relatively few communities are following suit.

    “Part of the issue, I think, is a lot of localities don’t want to give up control of their PSAPs,” said Frank Pozniak, executive director of the Massachusetts 911 Department.

    PSAPs, or “public safety answering points,” are the call centers where 911 dispatchers field emergency calls and coordinate responses. There are currently 247 such call centers in the commonwealth, down from 267 eight years ago.

    “Massachusetts is an extreme outlier in the number of local call centers it maintains, and the nearly $4 million in grants to locals to explore regionalization has produced little result,” Bump said in a statement. “As a consequence, our consumers are paying more than they should and are not receiving uniformly good service. I urge the Baker-Polito administration and the Legislature to consider more aggressive management, more effective incentives, or outright mandates as possible solutions.”

    Read more from the Wareham Courier

  • State House News Service: Audit faults MassHealth Payments, Cites $$$ for Gifts, Golf

    September 6, 2016 - The following content was originally published by State House News Service.
    Citing "systemic problems" in the payment process governing the state's largest program, Auditor Suzanne Bump on Tuesday released an audit showing more than $300,000 in inappropriate payments for adult foster care services at MassHealth.

    The payments, made by MassHealth to the Worcester-based human services provider Centro Las Americas Inc., covered services that clients received through the home health program from other providers, according to the audit that examined Centro's activities from July 1, 2013 through June 30, 2015.

    "The payments for duplicative services to Centro Las Americas are concerning, but more concerning are the patterns of systemic problems in the payment process at MassHealth," Bump said in a statement. "This audit shows that once again, MassHealth is not only ignoring their own regulations, but also directing providers to disregard them as well. These regulations ensure transparency and accountability on how public dollars are spent, and cannot be ignored in favor of rule-making by email outside of the public view."

    Read more from State House News via WWLP - 22News

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  • Springfield Republican: Despite cost benefits, cities and towns slow to regionalize 911 dispatch centers

    September 2, 2016 - The following content was originally published by the Springfield Republican.
    According to a recent audit by state Auditor Suzanne Bump, 30 applicants representing 208 communities have received $3.8 million in state grants since 2008 to study regionalization. Only 14 of those applicants, representing 83 communities, have regionalized or are in the process of doing so.

    "Massachusetts is an extreme outlier in the number of local call centers it maintains, and the nearly $4 million in grants to locals to explore regionalization has produced little result," Bump said in a statement. "As a consequence, our consumers are paying more than they should and are not receiving uniformly good service."

    Read more from the Springfield Republican

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  • CNN Money: This job interview question was just banned in Massachusetts

    August 2, 2016 - The following content was originally published by CNN Money.
    A recently-passed pay equity law requires Commonwealth employers to pay men and women equally for comparable work. It also prohibits them from asking candidates about their salary history as part of the screening process or during an interview.

    Supporters of the law say disclosing salary requirements can hurt the wage trajectory of women since they tend to earn less than men.

    "The gender wage gap has a real impact on the lives of women. It puts families at risk, and makes self-sufficiency in retirement more difficult," said State Auditor Suzanne Bump in a statement.

    Read more from CNN Money.

  • Cape Cod Times: Cape college reprimanded in state audit

    August 1, 2016 - The following content was originally published by the Cape Cod Times.
    Cape Cod Community College put state resources at risk by failing to perform an inventory of $46 million in capital assets and a fraud risk assessment in fiscal 2015, according to a recently released state audit.

    A 19-page document issued by State Auditor Suzanne M. Bump’s office July 25 also said the college's internal control plan was not based on guidelines issued by the Office of the State Comptroller.

    “Internal control questionnaires are intended to help state agencies ensure they are accurately protecting their resources and are mitigating risks so they can effectively conduct their work and meet their mission," Bump said in the report. "Poor internal controls and not conducting risk assessments puts the commonwealth’s resources at risk."

    Read more from the Cape Cod Times

  • Metro West Daily News: Auditor faults Framingham State University for weak inventory controls

    July 18, 2016 - The following content was originally published by the Metro West Daily News.
    Framingham State University has assembled a task force to review its inventory control measures after state auditors found problems with how the school’s property is tracked.

    In a report released Monday, state Auditor Suzanne Bump’s office outlined numerous concerns regarding the inventory control practices at FSU, saying the school is at risk of losing property or exposing sensitive data.

    “Our colleges and universities are uniquely challenged since their campuses are open to students and the public and it is difficult to secure all property,” Bump said in a written announcement. “That said, the first step in property accountability is logging what you have and developing procedures to track it. FSU needs to improve in these fundamentals.”

    Read more from the Metro West Daily News.

  • WGBH: Audit Finds $15 Million Wasted On Double Services For Disabled Adults

    July 13, 2016 - The following content was originally published by WGBH.
    The state's Medicaid office improperly paid over $15 million in taxpayer dollars for programs that aid disabled adults, according to a report being issued by State Auditor Suzanne Bump Thursday.

    "So essentially, the state was paying twice," Bump told WGBH News.

    Bump said she doesn't think the problems with adult foster care payment have anything to do with the change from a Democratic administration in the corner office to a Republican one.

    "In fact, I would have thought that this administration would have been even quicker on the uptake because they are extremely focused on management changes to control costs, and yet they let this one lapse," she said.

    Read more from WGBH.

  • Braintree Forum: State Auditor Suzanne Bump accepts NSAA award

    June 19, 2016 - The following content was originally published in the Braintree Forum.
    Representatives from the office of State Auditor Suzanne M. Bump recently accepted an National State Auditor’s Association Excellence in Accountability award at a ceremony at the NSAA Annual Conference in Beaver Creek, Colorado.

    Bump’s Medicaid Unit received the award for an audit of MassHealth’s administration of Managed Care Organizations and related fee-for-service payments. The audit found over half-a-billion dollars in improper or unnecessary payments, and missed savings opportunities by MassHealth.

    “Ensuring state agencies are accountable to residents of the commonwealth for the use their tax dollars is a critical component to restoring public trust in government,” Bump said. “I’m honored that our office has been recognized by our peers as a leader in the promotion of accountability, transparency and innovation in government.”

    Read more from the Braintree Froum.

  • Daily Hampshire Gazette: State finds Northampton dentist improperly billed MassHealth

    May 17, 2016 - The following content was originally published in the Daily Hampshire Gazette.
    A state auditor’s report has found that two dental offices owned by Dr. Samer Tahoun, including one in Northampton, improperly billed MassHealth a total of $290,417.

    In a report released Tuesday, state Auditor Suzanne M. Bump found that Hampshire Family Dental, on Center Street in Northampton, and Orchard Family Dental in Indian Orchard improperly billed MassHealth for periapical radiographs totaling some $290,417 between July 1, 2010 and June 30, 2015.

    A periapical radiograph is an X-ray that shows the whole tooth from the top to the jaw. MassHealth allows the X-rays to be taken as part of a full-mouth series of radiographs only once every three years, or to evaluate specific problems, such as in the instance of an infection, according to the report.

    Read more from the Daily Hampshire Gazette

    Read more:
    5/17/16 - Springfield Republican
        5/17/16 - WWLP
        5/17/16 - Boston Business Journal
        5/18/16 - Healthcare News

  • Southcoast Insider: Bump’s Office Receives National Award

    May 10, 2016 - This following content was originally published in Southcoast Insider.
    Auditor Suzanne M. Bump today announced that her office has been selected to receive the National State Auditors Association (NSAA) Excellence in Accountability Award for its audit of payments made by MassHealth for services that should have been paid for by Managed Care Organizations (MCO). The audit for which the Auditor’s Office will receive this award found over half-a-billion dollars in improper or unnecessary payments, and missed savings opportunities by MassHealth. Bump will accept the award on behalf of her agency at the NSAA’s Annual Conference in June. 

    Read more from Southcoast Insider

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  • Taunton Daily Gazette: Our View: Late rules for early voting

    May 9, 2016 - The following content was originally published in the Taunton Daily Gazette.
    Massachusetts voters will be able to cast a ballot two weeks before the Nov. 8 presidential election this year, but the rules to enable the early voting are running rather late. A key provision of the state’s election reform law, approved and signed into law in 2014, mandates early voting in all Massachusetts cities and towns 11 business days before a biennial statewide election and two business days before Election Day. Among several other election reforms, the law also allows for online voter registration and pre-registration for 16- and 17-year-olds, which will begin in August.

    While early voting is a good concept to increase ballot access, part of the problem with the law, as State Auditor Suzanne Bump recently pointed out, is that it does not offer municipalities any funding for it. Some municipal officials have also cried foul over the lack of state guidance on the issue. Brian McNiff, spokesman for Secretary of State William Galvin, said that his office is still consulting with city and town clerks to get their input before finalizing the rules, which are expected later this month.

    Read more from the Taunton Daily Gazette

  • Boston Globe: State paid hundreds of thousands to deceased people, report says

    May 4, 2016 - The following content was originally published in the Boston Globe.
    The State Retirement Board paid more than $687,000 in pension benefits to 105 dead people because it used outdated death data for more than a year, according to a state audit released Wednesday.

    The error, which also led to about $271,000 in underpaid death benefits for members of the state employee pension system, was the focus of a report by the Office of the State Auditor that also called for the agency to step up oversight of its roster of nearly 60,000 payees.

    Officials also said they had recovered $608,785 worth of the erroneous payments and restored all of the underpaid benefits.

    “We are confident that it has gotten resolved,” Nicola Favorito, executive director of the retirement board, said in an interview.

    Read more from the Boston Globe

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  • Berkshire Eagle: Shedding light on state funding mandates

    May 4, 2016 - The following content was originally published in the Berkshire Eagle
    Beacon Hill often passes legislation designed to benefit local communities, although there are no certainties until the laws are put into practice. What is certain is that too little is known about their financial impact.

    A review by state Auditor Suzanne Bump's Division of Local Mandates (DLM) found that 97 statutory provisions became law between 2011 and 2015 had an impact to some degree on municipalities. However, the division is only allowed to review whether legislation constitutes an unfunded mandate. While that is valuable, there is a large middle ground between funded and unfunded.

    The study found that the majority of the 97 laws were related to education, employment benefits, elections and public safety. That too, covers a lot of ground.

    Read more from the Berkshire Eagle

  • Governing: States Struggle to Manage Medical Transportation

    May 2016 - The following content was originally published by Governing Magazine.
    The dialogue around providing accessible health care includes such big issues as high-priced prescriptions, overuse of emergency rooms and a burgeoning need for long-term care. One topic that gets relatively little attention, but could have a big impact on accessibility, is transportation. It represents a tiny fraction of the total spent on health care, but it has been a big challenge for states to manage.

    This piece of the health-care puzzle affects 7.1 million people, according to the nonprofit Altarum Institute, which provides health-care research and consulting. A chunk of this group are Medicaid patients. The federal government requires transportation reimbursement for all Medicaid recipients.

    Massachusetts, for example, audited a company that had contracted to provide wheelchair van services based on a fee-for-service model...State Auditor Suzanne Bump says that “the administration of the program has not been its strong suit.” The provider’s failure to comply with the terms of the program was so blatant, she adds, “it blew the auditors and me away.”

    Read more from Governing Magazine

  • Modern Healthcare: Medicaid's unmanaged managed care

    April 30, 2016 - The following content was published by Modern Healthcare
    Regulators say the vast majority of states spend most of their time auditing fee-for-service claims instead.

    In a scathing 2014 report, the Government Accountability Office said more oversight was needed. The government's oversight agency suggested the CMS require states audit payments both to and by private Medicaid insurers.

    “All states are focusing even more attention on auditing as the costs associated with Medicaid programs increase, and increase at a faster pace than state revenues,” said Suzanne Bump, Massachusetts' state auditor. Last year, her office found that Massachusetts' Medicaid program made more than $500 million in unnecessary, duplicative payments to providers. Instead of faulting the state's six managed-care companies, though, Bump placed nearly all of the blame on the state's flawed claims administration processes.

    Read more from Modern Healthcare

  • Daily Hampshire Gazette: Editorial: Relief needed from ‘unfunded mandate’

    April 26, 2016 - The following content was originally published by the Daily Hampshire Gazette.
    When lawmakers beefed up the state’s school employee background checks by adding fingerprinting four years ago, few argued against the idea of keeping children safe.

    When the Legislature two years later OK’d a law establishing an early voting period, few argued against making voting easier for all residents.

    What legislators didn’t include in these proposals — as well as nearly 100 others since 2010 – was money for cities and towns to cover the cost of implementing these rules. Officials have argued for years that the state continues to pass so-called unfunded mandates that, however well intended, burden them financially. 

    It happens a lot. Over the five years ending in December, the Legislature passed 97 new laws with a “significant financial impact” on cities and towns, according to a recent study released by state Auditor Suzanne Bump...But the unfunded mandates must be taken within the context of a steady erosion of state aid and a lack of options for raising local revenue.

    Read more from the Daily Hampshire Gazette

  • Springfield Republican: Suzanne Bump on point with MassHealth audit: Editorial

    April 22, 2016 - The following content was originally published by the Springfield Republican
    The job of the state auditor includes surveillance to uncover waste and fraud. In this respect, Suzanne Bump deserves credit for her diligence in reviewing MassHealth practices.

    MassHealth costs amount to about 40 percent of the entire state budget. A system that large is prone to abuse and lack of oversight, which is where the auditor's office comes in.

    The questionable claims are sizable in terms of dollar amount but less than 4 percent of the total MassHealth cost. But Bump is correct in saying the matter goes beyond bottom-line concerns and to the heart of public trust that is being violated.

    Read more from the Springfield Republican

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  • The Sun Chronicle: Franklin health equipment provider overbilled state by half-million dollars

    April 19, 2016 - The following content was originally published by The Sun Chronicle.
    A Franklin company overbilled the state by more than a half-million dollars and is now working to repay the funds.

    Auditor Suzanne M. Bump released an audit Tuesday of Hudson Home Health Care, a provider of durable medical equipment, which found that improper billing practices resulted in $557,006 in overpayments from MassHealth for wheelchair components.

    Read more from The Sun Chronicle

  • WWLP/SHNS: Cities and towns becoming more dependent on local money

    April 7, 2016 - The following content was originally published by State House News Service and WWLP - 22 News.
    Over five years ending in December, the Legislature passed 97 new laws with a “significant financial impact” on cities and towns, and over that same period the percentage of municipal budgets funded by state aid has dipped, Auditor Suzanne Bump found in a comprehensive study.

    From fiscal 2011 through fiscal 2015 state aid increased by $467 million to a total of $5.1 billion, but over that same period state aid slipped as a percentage of municipal budget sources from 21.14 percent to 20.22 percent, according to a report on the study that was released Wednesday.

    Read more from WWLP

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  • WBZ: I-Team: Rhode Island Man Held on Welfare Fraud Charges

    April 6, 2016 - The following content was originally published by WBZ.
    A Rhode Island man appeared in Attleboro District Court on Tuesday, accused of ripping off Massachusetts taxpayers and illegally collecting welfare benefits while living out of state.

    After the I-Team story, the case was referred to the Bureau of Special Investigations (BSI) in the Office of the State Auditor.

    Last year, the investigative unit identified $13.7 million in public benefits fraud, according to an annual report.

    Currently, investigators search for multiple out-of-state transactions to find potential welfare fraud. However, Auditor Suzanne Bump is proposing a bill that would give the BSI subpoena power.

    Read more from WBZ.

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  • Bourne Courier: Bourne 'Rec' Authority scores clean state audit

    April 5, 2016 - The following content was originally published by the Bourne Courier.
    Bourne Recreation Authority in an audit conducted by the Massachusetts State Auditor’s Office scored highly with “adequate controls and practices” in all areas reviewed for fiscal years 2014 and ’15.

    Read more from the Bourne Courier.

  • Springfield Republican: Overbilling, data breach delivers one-two punch to Northgate Medical PC in Springfield

    April 4, 2016 - The following content was originally published by the Springfield Republican.
    Just weeks after a state audit found that Northgate Medical P.C. had substantially overbilled MassHealth, the Springfield-based medical group is now dealing with a data breach involving the theft of patient information – including their names, addresses, phone numbers and dates of birth.

    A former Northgate employee obtained the patient information before leaving the medical group, according to Northgate officials, who notified patients and urged them to take steps to protect their credit.

    The former employee took the information for "marketing purposes," Northgate said in a March 22 statement, "and not for reasons related to identity theft or fraud." Northgate reported the theft of patient information to Springfield police and urged patients to notify credit bureaus and monitor credit reports.

    Read more from the Springfield Republican

  • Greenfield Recorder: State Auditor Suzanne Bump talks addiction, accountability at annual Chamber breakfast

    March 25, 2016 - The following content was originally published by the Greenfield Recorder.
    For State Auditor Suzanne Bump, increasing the government’s transparency and accountability is the key to earning the public’s trust.

    That’s the charge of her office, and it was the prevailing theme of her keynote address at the Franklin County Chamber of Commerce’s annual breakfast Friday morning, where she spoke about the addiction crisis facing the state, her office’s efforts to reduce government waste or ensure resources are properly allocated, and how the public’s trust in government might be restored.

    Bump put a special focus on addiction, a topic that’s been front and center in Franklin County and the region for the past two years.

    Read more from the Greenfield Recorder

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  • Bay State Banner: Charter waitlists: Cap effect overstated?

    March 20, 2016 - The following content was originally published in the Bay State Banner.
    The dispute over charter waitlists heightened last week as Citizens for Public Schools, a public education advocacy organization that opposes lifting the charter cap, issued a new assessment of the demand for charter schools. CPS asserts that the actual number of students who seek charter seats and would have greater access to them if the cap is lifted is vastly lower than that cited by charter proponents. Soon after, State Auditor Suzanne Bump weighed in.

    Read more from the Bay State Banner.

  • Capitol Ideas: States Use Data Analytics to Reduce Medicaid Fraud

    March 4, 2016 - The following content was originally published in the Council of State Governments' magazine Capitol Ideas.
    State Auditor Suzanne Bump, first elected to office in 2010, concluded in the audit report that $233 million was spent unnecessarily when MassHealth paid providers directly for services that should have been paid by managed care organizations that receive a set amount to cover health care costs for their members. Another $288 million could have been saved if the MassHealth contracts with the managed care organizations were clearer about what services should have been covered.

    Bump is proud of the savings the auditor’s office has realized through substantial recoupments and criminal prosecutions, but more important to her are systemic improvements made in state program administration.

    “Certainly, audits of providers punish wrongdoing, serve as deterrents to others and lead to recoupments, but the greatest fiscal impact comes about when the MassHealth program is able to improve its operations, for then the benefits are realized over the long term,” she said

    Read more from Capitol Ideas.

  • Springfield Republican: Massachusetts Auditor Suzanne Bump: Theft of more than $45K in client funds from West Springfield mental health center due to 'inadequate' oversight and protections

    March 3, 2016 - The following content was originally published by the Springfield Republican.
    Deficiencies in the Gandara Mental Health Center's oversight of client finances, inadequate protections over the agency's own finances, and a lack of supervision on decisions involving staff, board members and related organizations ultimately led to the theft of more than $45,000 in client funds, a state audit released Thursday has found.

    Massachusetts Auditor Suzanne M. Bump urged the West Springfield nonprofit organization, which contracts with state agencies to provide residential, mental health, and substance abuse-related services to children, adults and families, to strengthen its financial management and improve internal controls.

    Read more from the Springfield Republican.

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