The Massachusetts Office of Dispute Resolution (MODR) provides high quality mediation and case evaluation services, dispute resolution skills training, meeting facilitation, and other alternative dispute resolution services. The Office provides these services to state and other public agencies, municipalities, the courts, and citizens of the Commonwealth using a combination of Massachusetts Office of Dispute Resolution staff and sixty-five private sector mediators. These services provide a cost-effective and efficient means of resolving public policy disputes and often result in improved government responsiveness to the needs of the public. The Office also trains state personnel in negotiation and mediation skills, so that problems can be efficiently addressed before they escalate into expensive and time-consuming disputes. The Office's programs and services include: Court Programs, Environmental Mediation, Large-Scale Mediations, Facilitation and Process Consulting, and the Training Program.

Budget Recommendations

The amount recommended for Fiscal Year 1998 will enable the Office to provide the same level of services as in Fiscal Year 1997.

Budgetary Direct Appropriations

OFFICE OF DISPUTE RESOLUTION
1100-1103	For the office of dispute resolution	387,809

Intragovernmental Service Spending

OFFICE OF DISPUTE RESOLUTION INTRAGOVERNMENTAL CHARGEBACK
1100-1108	For the office of dispute resolution for the costs of mediation and other services provided to certain agencies	500,000
	Intragovernmental Service Fund 100%