Human Resources Modernization

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Governor Patrick    FY2012 House 1 Budget Recommendation:
    Issues in Brief

    Deval L. Patrick, Governor
    Timothy P. Murray, Lt. Governor


Governor’s Investment Proposal

The economic downturn and its effect on the Commonwealth’s budget continues to challenge departments and secretariats to invest resources in a way that achieves the best results for the clients and customers who receive services and for all of the residents of Massachusetts.

In January 2010, Governor Patrick issued Executive Order 517: Enhancing the Efficiency and Effectiveness of the Executive Departments – Human Resources Modernization Project (E.O. 517).  This order directs the Chief Human Resources Officer and the Executive Branch Human Resources (HR) Community to improve administrative efficiency and effectiveness by modernizing and standardizing HR business processes and by leveraging technology to reduce costs.  The initiative, MassHR, has taken great strides already, and as implementation continues, the Commonwealth’s workforce and HR community will continue to focus on long-term goals of improving the efficiency of HR transactions, providing professional development opportunities for all employees, and making Massachusetts the best public sector employer in the country.

HR Strategic Plan

Transformation became reality during fiscal year 2011, with the Governor’s Executive Order and the delivery of the Commonwealth’s first-ever HR Strategic Plan, which established a mission statement for the Commonwealth’s HR community that reads as follows:

“MassHR delivers strategic human resources programs, services, and technologies to build a talented, diverse, engaged and productive workforce in support of the businesses of the Executive Branch of the Commonwealth”. – MassHR Mission Statement

This is a picture that depicts the foundational activities of HR Modernization, including effective HR Governnance, Metrics and Accountability, and Comprehensive Change Management. The picture also depicts the four core activities, including workforce enhancement programs, professional development, effective service delivery model, and leveraging supporting technologies.

To achieve MassHR’s vision for the future, the strategic plan identifies four key initiatives:

As with any major system transformation, MassHR’s four key initiatives will be supported by three “foundational” activities that will help engage stakeholders throughout the process, establish a comprehensive governance structure and foster a culture of accountability.

Progress to Date

One of the critical components to achieving long-term success in MassHR is to achieve early successes that make a meaningful difference in the HR Community. After finalizing the MassHR strategic plan, the initiative achieved several early milestones, including:

Professional Development

Efficiency Service Delivery Model

Leveraging Technology

Next Phases

MassHR will build upon early successes and continue to implement key modules of the strategic plan. The next phase of implementation will include:

Prepared by Chantal Mont-Louis, Executive Office for Administration and Finance ·
For more information contact: (617) 727-2040