Governor Deval Patrick's Budget Recommendation - House 1 Fiscal Year 2014

Consumer Affairs and Business Regulation

Web Site:

Organization Chart


The mission of the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) is to protect Massachusetts consumers through advocacy, education and ensuring fair and honest business practices among the companies and licensees within our regulatory jurisdiction.

Governing Laws:


MGL C. 24A S. 2 Enabling Legislation
MGL C. 90 S. 7N1/4 New Lemon Law
MGL C. 142A S. 1-21 Home Improvement Contractor Arbitration Program and Guaranty Fund
MGL C. 90 S. 7N1/2 Used Lemon Law



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