Consumer Affairs and Business Regulation

Web Site:

www.mass.gov/oca

Organization Chart

Mission:

The mission of the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) is to protect Massachusetts consumers through advocacy, education and ensuring fair and honest business practices among the companies and licensees within our regulatory jurisdiction.

Governing Laws:

Statutes

MGL C. 24A S. 2 Enabling Legislation
MGL C. 90 S. 7N1/4 New Lemon Law
MGL C. 142A S. 1-21 Home Improvement Contractor Arbitration Program and Guaranty Fund
MGL C. 90 S. 7N1/2 Used Lemon Law

 

Reports: