MASSACHUSETTS DEPARTMENT OF MENTAL HEALTH
ERICH LINDEMANN MENTAL HEALTH CENTER
25 STANIFORD STREET
BOSTON, MA 02114
EMERGENCY PREPAREDNESS
PLAN
|
This plan has been designed for the Erich Lindemann Mental Health Center and supersedes all other plans.//2001 -Carla Saccone, Center Director Date RECORD OF CHANGES Note date and nature of any changes made in this plan: CHANGES Protection of Records Plan 12/18/85 Emergency Response Plan 12/30/85 Floor Coordinators Updated 04/15/91 Plan Revised 05/10/92 Plan Revised 08/26/93 Plan Revised 09/30/94 Plan Revised 07/07/95 Plan Revised 10/28/95 Plan Revised 2/1/96 Plan Revised 5/23/97 Plan Revised 12/30/98 Plan Revised 5/25/99 Plan Revised 3/16/00 CONTENTS I. Introduction Purpose Pg. 4 Authority Distribution Assumptions I. Facility / Staff Preparedness Chain of Command Pg. 6 Staff Responsibilities Staff Availability Strike Contingency Plans Communications Training Emergency Resources II. Internal Disasters / Emergencies Fire Procedure Pg. 10 Bomb Threat Procedure Explosion Code Blue - Medical Emergency Code Orange - Violent Individual Bomb Threat Utility Failures
III. External Disasters / Emergencies Tornado Pg. 16 Hurricane Earthquake Chemical Spill Civil Disturbance Radiation IV. Evacuation Procedures Evacuation Plan Pg. 18 Evacuations After Business Hours Responsibilities for 24 Hour Programs Protection of Medical Records Duties of Floor & Section Coordinators V. Recovery Operations Relocation of Services Pg. 23 Debriefing Review / Evaluation VI. Attachments Inpatient Unit Fire Procedure Harbor House Emergency Procedures West End Transitional Housing Program Fire evacuation checklist Memo of understanding Re: Evacuations Designated assembly areas PURPOSE
The Department of Mental Health recognizes its responsibilities to provide a safe work environment to its employees and consumers. In partial fulfillment of that responsibility, the Erich Lindemann Mental Health Center has designed an Emergency Response Plan for the services provided at 25 Staniford Street. The plan has been developed to ensure the safety of all personnel, consumers and visitors during emergency situations. Facility preparedness and staff preparedness are key components to accomplishing this goal. Specific standard operating procedures in the event of emergencies such as chemical spills, fires, tornadoes, etc. have been designed. While it is impossible to establish procedures for every possible unexpected event, it does cover those events which have been suggested by the Department of Mental Health, the Boston Fire Department, and Massachusetts Emergency Management Agency. ( MEMA) This Erich Lindemann Mental Health Center has not been identified as a community evacuation site and has not entered into agreements to provide medical care or lodging to the community in the event of a disaster. The Erich Lindemann Mental Health Center service system does provide emergency mental health services to the Lindemann Natural Service Area in the event of a state or federally declared disaster . Crisis counseling obtained through the Area Emergency Management Coordinator will be linked with other disaster aid efforts including other local police and fire departments, local Red Cross, and Mass. Emergency Management Agency as outlined in the Lindemann Community Counseling Plan. It is critical that all employees familiarize themselves with this plan and the names of individuals responsible for directing the emergency response efforts. Questions relative to the plan should be directed to your supervisor the Safety officer or a member of the Evacuation team.
AUTHORITY
The basis for the plan was established through Executive Order No. 144; Massachusetts General Laws, Chapter 33, Section 13 Massachusetts Emergency Management Agency and DMH Policy 92-2. ASSUMPTIONS
In an emergency response plan, certain assumptions are made for the sake of safety and clarity. If a situation at the Erich Lindemann Mental Health Center requires an emergency response, each occupant of the building should assume that:
DISTRIBUTION OF PLAN
Copies of this plan are distributed to members of the Evacuation Team, ELMHC Administration and Directors of Programs. All staff will be informed of the plan by their section and floor coordinators and will have the plan available to them through these coordinators.
FACILITY / STAFF PREPAREDNESS CHAIN OF COMMAND In an emergency or disaster, the following chain of command should be followed:
In the event of an external or internal disaster or any evacuation of the building, the Lindemann Center Director, the Metro Boston Area Director and the Area Emergency Management Coordinator will be notified. These persons will also be utilized should the Lindemann Center require additional staff or resources on an emergency basis. STAFF RESPONSIBILITIES CENTER DIRECTOR It will be the responsibility of the Center Director, or designee, to decide when the facility should be declared a disaster and be evacuated. The decision shall be made in cooperation with local fire, police, Bureau of State Operated Buildings, or public safety officials. The Center Director or designee shall also be responsible for designating a disaster control center to coordinate communication and decision making, and to direct emergency operations from that location.
DIRECTOR OF CORE SERVICES The Director of Core Services shall evaluate physical plant conditions and interface directly with the Bureau of State Office Buildings, Campus Police, State Police and the Boston Fire Department. The Director shall establish linkages with the Office of Facilities Management for engineering support. The Director will manage Core Services Department Personnel and serve as the Director of Emergency Response in the absence of the Center Director. MEDICAL DIRECTOR The Medical Director shall service as the chief medical officer at this facility. The Director shall interface with medical staff, Nursing and ancillary disciplines to insure the appropriate level of medical response. The Medical Director shall serve as director of emergency response in the absence of the Center Director, Associate Center Director or Core Service Director.
THE EVACUATION TEAM The evacuation team consists of the Floor, Section Coordinators, DMH Police, Safety Officer, Medical Director and Lindemann Senior Administration. The Floor and Section Coordinators are distinguishable by the wearing of red Evacuation Team ballcaps. SAFETY OFFICER The Safety Officer will respond to the Mezzanine level, Campus Police desk during emergencies and be responsible to ensure a safe, orderly flow of all individuals out of the building in the event an evacuation is necessary. The safety officer will train the Evacuation team and Lindemann staff on their evacuation responsibilities. The Safety officer will annually review the Erich Lindemann Mental Health Center Emergency Preparedness plans and make recommendation revisions to Lindemann Administration FLOOR COORDINATORS Each Floor Coordinator will be responsible for directing the safe and orderly evacuation of his/her floor. This will include knowledge of all physically handicap employees assigned to that floor and the assignment of employees to assist those individuals safely out of the building according to their evacuation plan. Floor Coordinators will also be responsible for ensuring that the employees on that floor review the Emergency Response Plan annually. There will be one Floor Coordinator and alternate assigned to each floor that is continuous (i.e. Ground, Mezzanine, Second Floor, Third Floor, Fourth Floor and Fifth Floor). The Plaza which is non-continuous will have 2 floor coordinators and alternates. Alternate Floor Coordinators will perform the duties of the Floor Coordinator in his/her absence.
SECTION COORDINATORS Responsible for directing all individuals located in their designated section to the nearest exit as outlined in the evacuation plan. They will check rest rooms, meeting rooms, and offices as they are vacated and make sure all doors are closed. Following evacuation, Section Coordinators will assure assembly and accounting of all individuals from that section at the designated assembly location as outlined in the evacuation plan. Alternate Section Coordinators will perform the duties of the Section Coordinator in his/her absence. STAFF AVAILABILITY
It will be the responsibility of each ELMHC Department Heads to keep accurate and current home phone numbers for their staff. Updated lists are given should be given annually to the Safety Officer. This information will be kept with the Campus Police Dept. in a confidential file. Lindemann Policies and Procedures for call back of essential and non-essential personnel will be followed in order to provide appropriate coverage for the Inpatient Unit during short term and longer term disasters and/or weather or transportation disruptions. In some cases local radio stations will announce the need for essential and non-essential personnel.
STRIKE CONTINGENCY PLAN In the event of a strike, the Center Director will contact the Area Director with specific personnel needs for the Inpatient Unit. Management staff, DMH Campus Police, volunteers, and others assigned by the Area Director will be deployed according to need. COMMUNICATIONS
In the event that the phone system is dysfunctional, there will be a cell phones available for emergency use located in the Center Director’s Office and the DMH Campus Police Desk, Also, there are pay phones available for emergency use on the inpatient units and the ground floor by the main elevators that are not connected to the business phone system. These phones will be operational if the dysfunction is caused by an internal problem. In emergencies, internal communications will be via overhead intercom paging system and the DMH Campus Police two-way radio system. External radio communications will be via State Police Radio system once they arrive at the Center.
Phone systems are critical to the operation and safety of the inpatient units. Should the phone system fail, the Director of Core Services should be called immediately. The Director of Core Services will contact the DMH Director of Communications to repair the phone system as soon as possible.
TRAINING Emergency Response Training will be provided to all evacuation team members by the Safety Officer. Floor and Section Coordinators will be responsible for maintaining staff awareness of the Emergency Preparedness Plan in their designated sections. This will be accomplished by informing new employees of plan and providing regular reviews to staff of that section. Lindemann staff will receive Emergency Preparedness and Fire Safety Training during orientation and annually thereafter. In addition, the Lindemann Inpatient Unit will hold fire drills on each shift quarterly. A Disaster drill will be held annually, including at least one building wide evacuation. The Safety Officer will be responsible to coordinate an evaluation of each drill (as well as actual events) and will report results and recommendations to the Environment of Care Committee.
EMERGENCY RESOURCES
Center Director Page through Nic Scibelli 617- 626 -8512 Acting Associate Center Director Page through Brook Doyle 617- 626-8570 Director of Support Services Page through Joel Beason 617- 626-8666 Medical Director Page through Gary Belkin M.D. 617-626-8518
Safety Officer Page through
Ken Hallowood 617- 626-8666 Area Emergency Management Coordinator Louise Carcione Page (617) 626-9272 DMH Disaster Coordinator Daren Danato 617 626 8069
Lindemann Emergency Number 68555 Campus Police Ext. 68666 State Police 727-2917 Boston Fire Department (911) or 536-1500 Boston Police Department (911) or 247-4680 Civil Defense (state) 236-0200 Ambulance (Fallon) 298-3828 ELMHC - BSB Superintendent 727-7080 Paging system 68666 Bureau of State Operated Buildings 24 Emergency 727-1000 State Emergency Management (Framingham Bunker) 875-1381 Poison Control 232-2120 Johnson Control 723-7342 In the event the Phone system malfunctions The DMH Campus Police will utilize a Cell Phone 617 549 6734
INTERNAL DISASTERS / EMERGENCIES
FIRE IN THE BUILDING If you discover a fire:
SPECIFICS TO REMEMBER IN CASE OF FIRE REMEMBER - R.A.C.E.
SPECIFICS TO REMEMBER WHEN USING A FIRE EXTINGUISHER REMEMBER – P.A.S.S.
Class A type water extinguishers are for ordinary combustible materials only ( wood, paper, clothe). Never use a -Class A water extinguisher on an electrical or grease fire. Multipurpose -Class ABC extinguishers are effective on all types of fires.
BOMB THREAT I. The Call When a bomb threat is called to the Lindemann Center, it is the job of the person receiving the call to obtain as much information as possible.
The person should:
INSTRUCTIONS: PLEASE DO NOT INTERRUPT THE CALLER EXCEPT TO ASK: WHEN WILL IT GO OFF? HOUR: ____________ TIME REMAINING: __________________ WHERE IS IT PLACED? ___________________________________________________________________ WHAT DOES IT LOOK LIKE? _______________________________________________________________ WHAT FLOOR IS IT ON? ___________________________________________________________________
TRY TO KEEP THE CALLER ON THE LINE AND ASCERTAIN THE FOLLOWING: Did the caller appear familiar with the building by his description of the bomb location? Yes. No.
Caller’s Identity: Male Approximate Age: __________
Female
Origin of Call: Local Long Distance Phone Booth Internal Call Unknown
Voice Characteristics: Loud Soft Foreign Regional Other: _________________________________
Speech: Background Noise: Fast Office Machines Voices
Slow Factory Machines Airplanes
Irrational Animals Mixed
Rational Quiet Other: ____________________________
Coherent Street Noise
Deliberate Trains
Emotional Music
Righteous Party
Laughing
Additional Notes:
Notify DMH Police at Ext. 68555 Immediately Report that you have received a bomb threat. Give your name, location, and telephone number. Immediately after, bring this completed checklist to the DMH Police. The DMH Police will notify Administration and the State Police.
II. The Response
The State Police will:
The Center Director/Administrator-On-Call will:
If the building is to be evacuated the overhead page will not specify the words Bomb Threat. This page will be made numerous times: Your attention Please, the Fire Department has advised every to evacuate the building at this time. The evacuation team will understand this message and ensure every evacuates their floor and reports to the designated assembly area outside. EXPLOSION In the unlikely event that an explosion occurs, Floor and Section Coordinators should determine which portions of the building have been affected by the explosion and direct personnel away from those areas which appear structurally damaged. Instructions for fire emergencies should be followed whenever possible. Deviations may be necessary at the discretion of Section or Floor Coordinators. Clinical Personnel should make themselves available to the Inpatient Unit and other client program areas to respond to client care needs as directed by each program director. Medical staff should proceed to areas of need as announced by Code Blue requests. CODE BLUE: MEDICAL EMERGENCY
In the event of a medical life threatening emergency, the person first on the scene should dial Extension 68555 and report a CODE BLUE, medical emergency. The person should give their full name and extension, exact location including floor number, side of building, nearest room number, program name, and the nature of the medical emergency. (example: Susan Smith at extension 68123, reporting a person not breathing at Plaza level East, room P10, Lindemann Administration area). The Campus Police staff will follow the Policy and Procedure on Emergency Assistance by taking the information, paging a CODE BLUE to the exact location and calling an ambulance to report a "Priority One Emergency". The Campus Police will then immediately report to the area. The Inpatient nursing and Medical staff available will immediately respond to the announced location with the code cart per the Nursing policies and procedures on Emergency Assistance. All medical personnel in the building will then report immediately to the location to assist in the medical emergency. The Campus Police desk officer will call 68518 to confirm with the Inpatient staff that the code cart is being deployed to the proper location. Each Code Blue will be evaluated by involved staff, a member of the Quality Management Department, and the Safety Officer. The Code Blue evaluation and subsequent recommendations will be reported to the Environment of Care Committee. The Environment of Care Committee will evaluate and make procedural, training, or other necessary adjustments as needed. The Safety Officer will keep a record of all reviews, recommendations and changes on file. CODE ORANGE: VIOLENT BEHAVIORAL DISTURBANCES
In the event that an individual presents in the building as violent, threatening, or out of control, the person first on the scene should immediately dial extension 68555 and report a CODE ORANGE, person out of control. The person should give their full name and extension, exact location including floor number, side of building, nearest room number, program name, and the nature of the emergency. The Campus Police will page a code orange to the exact location and will immediately respond to the area and take appropriate actions to restore safety. All personnel in the immediate area of the emergency will also respond to aid persons in potential danger. Personnel responding should only make efforts to remove people from immediate harm. Personnel should not escalate the situation further, but wait for the clinical caregivers or the DMH Campus Police to make a safe and appropriate intervention. The DMH Campus Police will contact the State Police if a situation arises where an individual intends to use deadly force with a weapon. Each Code Orange will be evaluated by involved staff, a member of the Quality Management Department, and the Safety Officer. The Code Orange evaluation and subsequent recommendations will be reported to the Safety Committee. The Safety Committee will evaluate and make procedural, training, or other necessary adjustments as needed. The Safety Officer will keep a record of all reviews, recommendations and changes on file.
UTILITY FAILURES HEATING The Erich Lindemann Mental Health Center is heated by a steam heating system. The steam system is provided by Boston Thermal. Loss of heat would be due to major disruption of the heating system in the area or due to routine services of the system. In the case of routine servicing, Boston Thermal contacts the Buearu of State Office Buildings Superintendent or designee who will contact the ELMHC Director of Core Services. The Director of Core Services will notify all programs in the building. In case of an emergency where heat is lost due to a major disruption of the system, the Buearu of State Office Buildings Superintendent or designee will be called at 727-1000. The Buearu of State Office Buildings Superintendent/Designee will estimate the time heat will not be available and notify the ELMHC Administrator On Call. If extended heat loss is predicted, the ELMHC Administrator On Call will activate relocation agreements for all 24 hour programs. AIR CONDITIONING The air conditioning system is run by steam operated by Boston Thermal. The loss of air conditioning should be reported to ELMHC Director of Core Services who will contact the Buearu of State Office Buildings Superintendent or designee. The Administrator On Call will provide alternate resources such as floor fans if necessary for the Inpatient Unit and other 24 hour programs in the event of extreme heat and extended air conditioning loss. ELECTRICAL In the event of loss of electricity, the Lindemann Center is provided with an emergency back-up generator. This generator activates automatically within 15 seconds. It provides light to key areas of the building. The ELMHC Director of Core Services will call the Buearu of State Office Buildings Superintendent or designee to assess the nature and duration of the power loss. The ELMHC Administrator On Call will assess whether relocation is necessary and make plans accordingly. PLUMBING All plumbing problems such as leaking water valves and lines, loss of water pressure, etc. should be reported to the ELMHC Director of Core Services who will notify the Buearu of State Office Buildings Superintendent or designee. In the event of extended water loss, there is sufficient bottled water on premises to sustain the units for 48 hours. PERSON TRAPPED IN ELEVATOR If a person(s) becomes trapped in one of the elevators or an elevator malfunction occurs, the 24 hour Buearu of State Office Buildings Emergency number should be called (727-1000) and DMH Campus Police 68555. The location (East or West) and elevator number should be given. Buearu of State Office Buildings will immediately dispatch an elevator engineer to free the individual(s). Should these efforts fail, or an individual in the elevator begins to panic, the Boston Fire Department should be called to free this person. The ELMHC Administrator On Call should be notified as soon as possible. EXTERNAL DISASTERS / EMERGENCIES TORNADO When conditions exist which might create tornado activity, the National Weather Service will issue a Tornado Warning which will estimate the path of the tornado. At other times, there may be a little or no warning. If a tornado funnel appears to be heading towards the Government Center/Lindemann Area, occupants of the building should not leave the premises. Upon notification by a paged announcement, occupants should proceed immediately to the interior of the building. All individuals should remain as far away from windows as possible in order to avoid injury from glass projectiles. When the danger no longer exists as reported by the ELMHC Administrator on call via a paged announcement. All individuals should return to their work area to await further instruction.
HURRICANE When a Hurricane warning is announced, hurricane conditions are considered imminent and may begin immediately or at least within twenty-four hours. Individuals should stay indoors and away from windows. When the center or "eye" of the hurricane passes over, there will be a temporarily lull in the wind, lasting from a few minutes to more than a half-hour. It is important to stay indoors at this time since the wind will return, sometimes with even greater force, from the opposite direction. Once the hurricane has completely subsided, the ELMHC Administrator On Call via a paged announcement will provide all individuals with further instructions. EARTHQUAKES In the event that an earthquake occurs, it is imperative that all individuals observe certain basic precautions. DO NOT PANIC. Do not leave the building under any circumstances. Proceed immediately to interior sections of the building away from windows. If possible, position yourself under doorways or archways. If doorways or archways are not available, position yourself under a table or desk. Avoid areas with bookshelves which can be injurious if toppled. If you are outside of the building, proceed at once to an open area as far away from tall buildings as possible. An earthquake will probably last no longer than thirty seconds and there will be little, if any, ground faulting or cracking. Most earthquake related injuries occur when people are struck by falling ceilings, toppled bookshelves, etc. Remaining in a doorway or under a heavy table will provide a large amount of protection. Once the earthquake has subsided, the ELMHC Administrator On Call or Designee will order evacuation if necessary. CHEMICAL SPILL In the event of a chemical spill affecting the Lindemann Center Area, the Boston Fire Department and ELMHC Administrator On Call should be notified. The ELMHC Administrator On Call will, upon the recommendation of the Boston Fire Department, call for an evacuation of the building if necessary. CIVIL DISTURBANCE If a civil disturbance such as a riot occurs outside the building, individuals should not leave the premises. The DMH Campus Police and the ELMHC Administrator On Call should be notified. The Campus Police should secure all entrances and call for additional police assistance as necessary. RADIATION In the event of a radiation emergency affecting the Lindemann Center Area the Boston Fire Department and the ELMHC Administrator on call should be notified. Staff will follow directions to prevent any ventilation from outside. The ELMHC Administrator On Call will, upon the recommendations of the Boston Fire Department, call for an evacuation of the building if necessary. EVACUATION PROCEDURES EVACUATION PLAN Once the fire alarm has sounded or building evacuation is ordered by the ELMHC Administration , The Evacuation Team will begin to evacuate their assigned area of the floor. Section Coordinators will direct individuals of their area to designated evacuation exits (see appendix F) and remind individuals to report to the designated assembly areas. Elevators will not function when fire alarms are activated. Section Coordinators will report any handicapped individuals or others needing assistance to the Floor Coordinator who will be located in a central position as indicated on floor plan. The Floor Coordinator will assign employees to assist these individuals in evacuating the building. Handicapped employees will standby the elevator lobbies with assigned staff until:
The Section Coordinators will assure that all individuals have evacuated the section and inspect lavatories and conference rooms in that section and assure the closure of fire doors. Section Coordinators will report the area "clear" to the floor coordinator and will be available to assist any remaining individuals needing assistance to evacuate. Section Coordinators will then report to their designated assembly areas outside of the building (See Appendix F for designated Assembly Areas) and assure that all individuals of that area remain in the assembly area and await further instructions. Floor Coordinators will evacuate when the entire floor is reported "clear". Floor Coordinators will then report to Administration at the designated Administrative Assembly spot outside the building to report the floor "clear" and await further instructions. Floor Coordinators will carry instructions to Section Coordinators in designated assembly areas when further instructions are necessary. The Center Director, Director of Core Services, and All Floor Coordinators will report to the Designated Administrative Assembly (See Appendix F). They will be available to all Police and Fire Officials to provide building information and report on the evacuation. The Core Service Director will have a copy of this Emergency Preparedness Plan available. And a portable two-way radio will be brought to the assembly area to communicate with the Safety Officer and DMH Police inside the building. The Center Director or designee will ensure that all Floors have been reported clear and that any handicapped individuals are being assisted. Further decisions to re-enter the building or relocate programs will be made and this information disseminated to all individuals via the Floor Coordinators.
EVACUATIONS AFTER BUSINESS HOURS
Each 24 hour program (Inpatient Unit, Harbor House and West End Transitional Housing Program) will follow its own evacuation plan after hours. The DMH Campus Police will be aware of any after hour meetings being held in the Conference Rooms and will provide direction and assistance in evacuating those visitors. All individuals will follow the instructions of Fire Officials who will determine when re-entry to the building is allowed. The Administrator On Call will be notified by beeper of evacuation, and will be available to activate relocation of plan if necessary.
SPECIFIC RESPONSIBILITIES OF 24 HOUR PROGRAMS WITHIN THE LINDEMANN CENTER BUILDING
The Inpatient Unit located on the Fourth Floor will follow the designated Disaster/Evacuation Plan written specifically for that program. (SEE APPENDIX B.) The Harbor House Program located on the Plaza Level will follow the designated Disaster/Evacuation Plan written specifically for that program. (SEE APPENDIX C.) The West End Transitional Housing Program located on the Third Floor will follow the designated Disaster/Evacuation Plan written specifically for that program. (SEE APPENDIX D.) APPENDIX E. refers to a memorandum of understanding regarding evacuations. APPENDIX F. refers to the designated assembly areas in the event of a building evacuation.
PROTECTION OF MEDICAL RECORDS The Medical Records Department will respond to an emergency such as fire or other disaster by insuring the preservation of medical records. For its active records, the Medical Records Department is equipped with high density movable metal shelving which may be closed manually. Inactive records are stored in stationery metal shelving which by be covered in box like fashion. Upon notification of an emergency, Medical Records Department Section Coordinator or Alternate will immediately close all moveable shelving and cover all stationary shelving, close fireproof exit/entrance doors to file rooms and central office of the Medical Records Department and evacuate the area. EVACUATION TEAM MEMBERS
SPECIFIC FLOOR AND SECTION COORDINATORS
SAFETY OFFICER Ken Hallowood 68507
Campus Police 68666 FIFTH FLOOR Floor Coordinator: Dianne Kenney Alternate Floor Coordinator: Karen Mazeo West Section Coordinator: Shirley Davis Chase Alternate Section Coordinator: Joanne Wilson Central Section Coordinator: Katrina Gomes Alternate Section Coordinator: Angela Mack East Section Coordinator: David Collins Alternate Section Coordinator: Bobbi Smith FOURTH FLOOR Floor Coordinator: Carol Williams Alternate Floor Coordinator: Velouse Benoit Central Section Coordinator: Betty Raymond Alternate Section Coordinator: Charge Nurse East Section Coordinator: Louise Campana Alternate Section Coordinator: Charge Nurse West Section Coordinator Donna White Alternate West Coordinator Paul Scire THIRD FLOOR Floor Coordinator: Christopher O’Rourke Alternate Floor Coordinator: ( ) West Section Coordinator: Sharon Moody Alternate Section Coordinator: Susan Spinelli Alternate Section Coordinator: Debbie Harrison Central Section Coordinator Cathy Ocha Alternate Section Coordinator: ( ) East Section Coordinator Berna Zisserson Alternate Section Coordinator: Beth Yanofsky
SECOND FLOOR WEST Floor Coordinator: Marianne Callinan Alternate Floor Coordinator: Yves Pierre Louis West Section Coordinator: Georgette Tanner
SECOND FLOOR EAST Floor Coordinator: Ed Henrichs Alt floor Coordinator: East Section Coordinator Zaida Romero
PLAZA WEST Floor Coordinator: Judy Thiffault Alternate Floor Coordinator: Joan Whyte PLAZA EAST Floor Coordinator: Jim Cooney Alternate Floor Coordinator: Bob Jacome East Section Coordinator: Curtis Armitage Alternate Section Coordinator: CM in charge
MEZZANINE Floor Coordinator: Micheal Daley Alternate Floor Coordinator: Karl Broehm West Section Coordinator: Julie Saab Alternate Section Coordinator: Iris Jeffers Central Section Coordinator: Lou Robinson Alternate Section Coordinator: Coffee shop worker
GROUND FLOOR Floor Coordinator: Skip Boggs Alternate Floor Coordinator: Tony Carifio West Section Coordinator John McCormack Alternate Section Coordinator Kristen Sullivan Central Section Coordinator: Glenn Beck Alternate Section Coordinator: Tony Enos DISASTER RECOVERY OPERATIONS RELOCATION Should it become necessary to relocate the 24 hour programs, the West End Transitional Housing Program and Harbor House protocols will be followed (See Appendix C,D&E). Relocating the Inpatient Unit will be coordinated by the ELMHC Administrator On Call and Area Director. The Area Director, at his discretion, will relocate patients of the Acute Units to Metro Boston State operated facilities and replacement units (see Appendix E for Relocation Agreement). Unit staff will work cooperatively with these units to provide continuity and quality of care. Attending psychiatrist will determine level of transportation needed for each inpatient and patients will be transported accordingly. This will occur by ambulance or by the State passenger vans on location with escorts depending on patient need. DEBRIEFING In the event of a major disaster that affects Lindemann Mental Health Center, debriefing of consumers and staff is necessary to reduce the emotional effects of the trauma and identify the need for further treatment and support for staff and consumers. The Safety Officer will maintain a list of clinical personnel who may be available to provide debriefing for staff and consumers. These identified personnel will attend an annual training which includes:
It will be the responsibility of the Safety Officer, Center Director, and Medical Director to ensure that the debriefing is coordinated and available when necessary. In the event of a disaster, the identified and trained personnel will be notified to report to designated areas to conduct debriefing. These Debriefing Stations will be easily accessible to staff and consumers and ready to operate as soon after the disaster as possible. All staff and consumers and any others involved or otherwise affected by the disaster will be encouraged to participate in a debriefing session. Individuals will be offered education about "normal" responses to traumatic events, and will be offered further counseling if necessary. REVIEW / EVALUATION
Each Disaster, Emergency, or drill will be reviewed and evaluated for the efficiency and effectiveness of the specific response and of the system in general. The review will be coordinated by the Safety Officer in cooperation with individuals most involved with the emergency and the Directors of Quality Management and Staff Development. All reviews and subsequent recommendations will be made to the Director of Core Services and presented to the Environment of Care Committee. This Emergency Preparedness Plan will be evaluated and updated annually by the Environment of Care Committee using the data from these reviews.
|