To our consumers who are deaf or hard of hearing

Effective August 1, 2008, the Office of Consumer Affairs will commence the use of relay service via MassRelay. Customer assistance is available to answer your relay calling questions. MassRelay Customer Service is available 7 days a week, 24 hours per day, 365 days a year.

Deaf and Hard of Hearing Users
800-720-3480

Hearing Users
800-720-3479

Email:marelay@hamiltonrelay.com

Consumer Advisory: Pay Attention at the Pump: Gas Stations are Making Changes

The rising price of gas has left independent gas stations struggling to pay credit card transaction fees. As a result, many stations are offering discounts to customers who pay with cash.

The practice of charging two prices—one for cash and one for credit—is known as “dual pricing.” 

State law prohibits businesses from adding a surcharge to transactions when consumers pay with a credit card.  They are, however, allowed to offer discounts to customers who pay with cash.

Motor fuel retailers must post highly visible signs explaining the difference between cash and credit prices at street level and at the pump.

Consumers who pay with credit cards should consider using those that give a percentage of the purchase back. This, in effect, reduces the cost of the fuel. More information about gas prices...