There are three ways to respond to your summons: online, by mail, or by phone.


Clinton District Court

Online

  • You can find the Massachusetts Juror Service Website directly at juryduty.MAjury.gov
  • Courthouse information and the Confidential Juror Questionnaire are available on the home page, without logging on to the website. You can also download a browser from the home page, if necessary.
  • Once you begin the response process, you can return to prior pages without deleting your responses by using the “Go Back” button at the bottom left of the page. To delete all your responses and return to the beginning, use the “Start Over” button at the bottom center of the page.

Log On.

  1. At MAjury.gov , click Respond to Your Summons (or go directly to juryduty.MAjury.gov ). 
  2. When the Massachusetts Juror Service Website opens, select Click Here to Begin and sign in using your Badge Number and PIN (located above your name on your Summons and Reminder Notice) and your home ZIP code.
  3. Service information. After you log on, your date and location of service will be displayed.

How to decide if you are qualified. 

  • If you are a United States citizen, 18 years of age or older, who speaks and understands English and lives in the county to which you have been summoned, you are likely qualified to perform jury service. 
  • Read the Juror Instructions and Information brochure ( Trial pdf format of Trial Juror Instructions and Information Brochure , Grand) to be sure or see our Reasons for Disqualification page (Grand Jurors, please click here ).

How to get to the courthouse.

  • On the website, you can get driving directions to the courthouse, as well as instructions on where to get public transportation information, if available.

How to defer your Grand Juror service.

  • The website includes an interactive calendar that will give you a choice of all available dates, up to a year from your scheduled date. 
  • You are entitled to defer your service for up to a full year from your originally scheduled service date. You cannot defer for more than 12 months beyond your originally scheduled date.
  • What you will see onscreen:
    • Your currently scheduled date will appear at the top of the page.
    • Available dates appear in white on the calendar.
    • Gray dates with an X are not available, either because the court does not use jurors on those days or the jury pool is already full on those dates.
    •  You may request deferment of your date of service to a different date within 12 months of your originally scheduled date. Prospective grand jurors may request deferment of their service to either January, April, July, or October (most grand juries are convened only during those months).

    • Sometimes, the calendar will not display any available dates. This means that none of the dates in your service period is available, perhaps because that court does not require many jurors. E-mail or call the OJC for assistance if there are no available dates.
    • If you need further help with a deferment, you can e-mail your request to jurorhelp@jud.state.ma.us or call us at 1-800-THE-JURY (1-800-843-5879), Monday-Friday, 8:30 AM to 4:30 PM.)
  • If the date you want is available on the interactive calendar, you will be automatically approved after submitting your entire response. You do not have to wait for a confirmation from the OJC – your date will be rescheduled immediately.
  • It may take up to 24 hours for the new date to display on the website. Even so, your service date is changed as soon as you sign and submit your response. So if an emergency arises and you must defer your date on the day before your service (or even the morning of your service), you can rest assured that your date has been rescheduled even though the original date still appears on the website for up to 24 hours after your submit your response.
  • If you must call the OJC after changing your date, please be sure to tell the Call Center that you have submitted a deferment – if the Call Center makes the same change, you may get an error message on the website.
  • Accessible Calendar. 
    • For those who require an accessible calendar, there is a link on the Scheduling Your Service page. 
    • You can review all available dates using the "Next Dates" and "Previous Dates" buttons below the list of dates. 
    • Select the date of your choice by choosing the button next to that date, followed by the "Next Page" button.

Transfer of Court Location

  • Because grand juries are convened at only one site within each judicial district (county), grand jurors may not change their court location.
  • If you have been summoned for grand jury service and you have an extreme hardship that prevents you from reporting to the county courthouse at which the grand jury is impaneled, you may be eligible for an extreme hardship disqualification under OJC Regulation 9
  • If you have been summoned for grand jury service and you have a hardship that prevents you from performing grand jury service, you may be eligible for a modification of your service to trial jury service under OJC Regulation 9 .
  • Contact the OJC at jurorhelp@jud.state.ma.us or 1-800-THE-JURY (1-800-843-5879) for more information.

Demographic Survey.

In order to complete your submission, you must complete the demographic survey.

  • The Office of Jury Commissioner is required by law to collect demographic information from all those summoned for juror service in order to ensure that the jury pool is appropriately representative of the diversity of the judicial district. 
  • The survey is modeled on the survey used in the Federal court system.
  • The information is collected for statistical use only, not for association with a specific juror. Rather, it is used as a benchmark against census data to ensure that Massachusetts jury pools fairly reflect the composition of the communities from which they are drawn. 
  • All those who receive a summons are required to complete the Demographic Survey, even if they are disqualified or their service is ultimately cancelled.

Electronic Notifications. 

  • If you include an e-mail address with your electronic confirmation, the OJC will send you an electronic notification on the day before your service reminding you of the date, court, and location, and telling you whether or not you are still required to appear for service.
  • You also have the option of receiving all notifications from the OJC electronically, rather than by mail. Choosing this option saves paper and taxpayer dollars spent on postage, printing and handling.

Update your Contact Information.

  • If your contact information changes due to a move or a name change, for example, you can update your information on the website to ensure that you do not miss important notices concerning your service (cancellation, service certificates, etc.).
  • If you no longer live at the address on your summons, you must contact the OJC at 1-800-THE-JURY (1-800-843-5879) or jurorhelp@jud.state.ma.us to determine if you are still eligible to serve.

Complete your Electronic Signature and Submit. 

  • Under Massachusetts law, an Electronic Signature has the same force and effect as a traditional signature if it is “executed or adopted by a person with the intent to sign the record” (Mass. Gen. Laws Chapter 110G, §2). 
  • By entering your name, selecting “I acknowledge that I am electronically signing this request,” and clicking the “SUBMIT” button, you are acknowledging that the information contained in your submission is true and correct as of the date the electronic filing is submitted. 
  • This filing is submitted under penalties of perjury, meaning that anyone who knowingly submits false information could be criminally prosecuted for perjury, depending on the circumstances.

Hampden County Juvenile Court - Springfield

By Mail (Juror Confirmation Form)

  • If you want to respond by mail using the Juror Confirmation Form (JCF) attached to your summons, begin by reading the Juror Instructions and Information (JII) brochure ( Trial pdf format of Trial Juror Instructions and Information Brochure , Grand) that came in your summons package, or follow the numbered instructions below. Each number refers to the numbered section on the JCF. 
  • Using black or blue ink, fill in the appropriate circles on the JCF completely — do not put check marks (✓) or X's over the circles.

1. Qualification.

  • In order to be a juror, you must be a U.S. citizen, 18 years of age or older, and speak and understand English.  
  • You must live in the county in which you have been called to serve, and you cannot have served in the last 3 years.
  • Please review the Reasons for Disqualification below for more information.
  • Determine whether or not you are qualified, and fill in the circle next to (1) on the JCF only if you are QUALIFIED.

2. Reasons for Disqualification.

If you are DISQUALIFIED, fill in the circle beneath the appropriate disqualification number at (2A). Provide brief details at (2B) as follows:

  • REASON 1: You are not a U.S. Citizen.
    Provide your alien card identification number, visa status, or any other pertinent information.
  • REASON 2: You are age 70 or older & choose not to serve.
    Provide your date of birth.
  • REASON 3: You are under age 18.
    Provide your date of birth.
  • REASON 4: You cannot speak and understand English.
    Provide your primary language.
  • REASON 5: You have moved permanently outside the county.
    Provide your new address.
  • REASON 6: You are living full-time outside of the county and will not return at any time for more than 1 year.
    Provide a brief explanation, e.g., active military service, medical internship. Include your out-of-state address.
  • REASON 7: You were convicted of a felony within the past 7 years, or are currently charged with a felony, or are currently in custody.
    Provide the specific charge and date of conviction, if applicable. If in doubt, check with the court to learn if your charge or conviction was for a felony or a misdemeanor.
  • REASON 8: You appeared for jury service within the past 3 years, or are currently scheduled for juror service on another summons.
    Provide the date(s) and place(s) of prior or currently scheduled jury service. Note: This does not include jurors who were previously summoned but were cancelled by mail or phone and were not required to appear at court.
  • REASON 9: You are physically or mentally incapable of performing jury duty.
    Provide a note from a doctor or Christian Science Practitioner describing the nature of your illness or disability (doctors should read our Guidelines page).  

    The note must:
      1. be written on letterhead and include your Badge Number;
      2. state the nature of the disability (the specific diagnosis or condition is not required); and
      3. include the physician's opinion that such disability prevents you from rendering satisfactory jury service. If the disability is permanent, the note must include the physician's opinion that the disability will permanently prevent you from rendering satisfactory jury service.  

Guidelines: A person shall be capable of performing jury duty if he or she can perform a sedentary job requiring close attention for 6 hours a day, with breaks in the morning and afternoon, for 3 consecutive days.

  • REASON 10: You are the primary caregiver for a permanently disabled person who is a member of the same household.
    Provide a note from a doctor or Christian Science Practitioner describing the kind of care you provide and the doctor's opinion on the risk to the health of the disabled person if you are absent  (doctors should read our Guidelines page). Please note that you are not eligible for disqualification as a primary caregiver if you regularly employed outside the home.

3. Deferment (Grand Jurors Only).

  • If you want to DEFER your grand jury service, you can request a new date at (3A), “Deferment” on the JCF.
  • You may request deferment of your date of service to a different date within 12 months of your originally scheduled date. 
  • Prospective grand jurors may request deferment of their service to either January, April, July, or October (most grand juries are convened only during those months).  
  • You should choose a date no more than 8 months from your original date, in case you must defer again.
  • If the date you request is not available, you will be scheduled for the next available court date for the sitting of the grand jury.

Transfer of Court Location

  • Because grand juries are convened at only one site within each judicial district (county), grand jurors may not change their court location.
  • If you have been summoned for grand jury service and you have an extreme hardship that prevents you from reporting to the county courthouse at which the grand jury is impaneled, you may be eligible for an extreme hardship disqualification under OJC Regulation 9
  • If you have been summoned for grand jury service and you have a hardship that prevents you from performing grand jury service, you may be eligible for a modification of your service to trial jury service under OJC Regulation 9 .
  • Contact the OJC at jurorhelp@jud.state.ma.us or 1-800-THE-JURY (1-800-843-5879) for more information.

5. (Trial Jurors) / 4. (Grand Jurors) — 
Request FM Assistive Listening Device.

  • If you are hard of hearing and believe that an FM assistive listening device may help you, fill in the circle at (5), “request FM assistive listening device.” 
  • The OJC will notify the court of your request. 
  • Check with the Jury Pool Officer on your date of service.

6. (Trial Jurors) / 5. (Grand Jurors) —
Demographic Information.

  • You are required by law to complete the demographic information section of the JCF, whether or not you serve or are disqualified. 
  • This information is required to ensure that the jury pool reflects the diversity of all our citizens. It is gathered for aggregate statistical purposes only. 
  • You must respond to BOTH questions (A) and (B). “Hispanic” is not considered to be a race, but rather is a cultural identifier.
  • The Office of Jury Commissioner is required by law to collect demographic information from all those summoned for juror service in order to ensure that the jury pool is appropriately representative of the diversity of the judicial district. 
  • The survey is modeled on the survey used in the Federal court system.
  • The information is collected for statistical use only, not for association with a specific juror. Rather, it is used as a benchmark against census data to ensure that Massachusetts jury pools fairly reflect the composition of the communities from which they are drawn. 
  • All those who receive a summons are required to complete the Demographic Survey, even if they are disqualified or their service is ultimately cancelled.

7. (Trial Jurors) / 6. (Grand Jurors) -
Signature Under Penalty of Perjury.

  1. Sign and date your JCF;
  2. Detach it from your summons; and
  3. Mail it to the OJC (no postage is required). 
  • By signing the JCF, you are certifying under the penalty of perjury that the information you have provided is true and complete to the best of your knowledge.

Update your contact information.

  • If there has been a change to your contact information, such as a name or address change, please provide that information in the return address box in the upper left corner on the front of your JCF.
  • If your contact information changes before your service date, please update it online at juryduty.MAjury.gov (you will need your Badge Number, PIN and the ZIP code to which your summons was sent) or by calling 1-800-THE-JURY (1-800-843-5879). 
  • If you no longer live at the address on your summons, you must contact the OJC at 1-800-THE-JURY (1-800-843-5879) or jurorhelp@jud.state.ma.us to determine if you are still eligible to serve.
Image of Jurors Checking-In at the Jury Pool

By Phone — 1-800-THE-JURY (1-800-843-5879)

  • You can respond to some parts of your summons by phone, if you choose, but some responses will require a written or electronic signature (such as most disqualification requests).
  • Call the OJC at 1-800-THE-JURY (1-800-843-5879) Monday-Friday, 8:30 a.m. to 4:30 p.m. to speak with someone in our Call Center. 
  • You should have your Badge Number available when you call to expedite the process.

Respond by phone.

  • You can confirm your service, request a postponement, complete your demographic survey, and update your contact information by calling our Call Center. 
  • You will be asked to provide your Badge Number, or sufficient other information, to confirm that you are the juror in question.
  • The Call Center can also answer general questions for jurors or others calling on the juror’s behalf. However, only the person summoned for jury service can change the juror’s status by confirming, postponing, or making other changes.
  • The Call Center can process a few disqualification requests based on the fact that the OJC has access to the necessary information confirming those specific disqualifications. These include disqualifications for age (if we have access to the juror’s date of birth) and for prior service in the past three years, in most cases. All other disqualification requests: non-citizenship, medical hardship, caregiver hardship, etc. – require a signed written submission supporting the request. (People often assume that the OJC has access to all government records, such as citizenship status, military deployments, and felony convictions. This is not the case. Most of these records are protected by privacy laws. The OJC only has access to certain records, such as date of birth and prior service, and only if the records have been maintained under the exact same name and contact information from year to year.)

Written submission.

  • Most disqualifications require a written submission from the juror, either online or by mail. This provides the OJC with a written record that the juror made the request and confirmed under the penalties of perjury that he or she was entitled to the requested accommodation. The OJC retains these records under state records retention laws.
    • For example, when a juror calls to report that he or she is not a citizen, has moved out of the county, or requires a medical disqualification, the Call Center will assist and advise the juror but the juror will still have to submit something in writing to the OJC in order to complete the transaction. Given that there can be a wait to speak with someone in the Call Center, the juror may wish to visit our website directly at juryduty.MAjury.gov to eliminate one step in the process (see the section ONLINE above).


Office of Jury Commissioner for the Commonwealth
560 Harrison Avenue - Suite 600, Boston, Massachusetts 02118-2447
1-800-THE-JURY (1-800-843-5879)