The Trial Court and the Office of Jury Commissioner (OJC) are committed to making the courts accessible to all. Accessibility includes both the right and the obligation to perform jury service.
  • The OJC’s Americans with Disabilities Act (ADA) Coordinator can assist with requests for reasonable accommodations and provide information on accessibility. Contact the OJC’s ADA Coordinator at jurorhelp@jud.state.ma.us. Be sure to include your Badge Number, which is located above your name on your summons. 
  • You can also call during business hours at 1-800-THE-JURY (1-800-843-5879) or on our TTY line at 1-800-328-3202 (TTY device required).

Courthouse Accessibility

  • Although not every courthouse in the Commonwealth is completely accessible, there is at least one partially accessible courthouse in each county, and most counties have at least one fully accessible courthouse. 
    • Some information on accessibility is available on the Courthouse Information Page of this website - we suggest you look there first.
    • For further information on accessible courthouses, please contact the OJC at 1-800-THE-JURY (1-800-843-5879) or on our TTY line at 1-800-328-3202 (TTY device required).
  • Every courthouse has an ADA Coordinator on-site to assist with accessibility issues. If you need assistance while you are at the courthouse, ask a member of the courthouse staff to direct you to the courthouse ADA Coordinator.
  • Service animals are also permitted at the courthouses. If you plan on bringing a service animal with you to jury service, it would be helpful to notify the OJC so that appropriate arrangements can be made in advance. Please contact the OJC at 1-800-THE-JURY (1-800-843-5879) or on our TTY line at 1-800-328-3202 (TTY device required).

Deaf, Late-Deafened, and Hard of Hearing Jurors

  • The Trial Court and the Office of Jury Commissioner offer various accommodations to assist deaf, late-deafened, and hard of hearing jurors. 
  • If you require further information after reviewing this website, you can contact the OJC at 1-800-THE-JURY (1-800-843-5879) or on our TTY line at 1-800-328-3202 (TTY device required). Operators can assist you from 9:00 A.M. to 4:30 P.M., Monday-Friday, and recorded information is always available.

Assistive Listening Devices (ALDs)...

...are available in all courthouses for hard of hearing jurors who would benefit from the use of an FM ALD. To request an ALD from the court:

    • Online: At Step 2, “Scheduling Your Service,” check the box marked “I request an assistive listening device.” If you are already confirmed, you can e-mail us at jurorhelp@jud.state.ma.us (with your Badge Number) to request an ALD.
    • By Mail: Fill in the circle at #5 on the Juror Confirmation Form attached to your summons, “Request an FM assistive listening device.”
    • By Phone: Contact the OJC at 1-800-THE-JURY (1-800-843-5879) or on our TTY line at 1-800-328-3202 (TTY device required), 9:00 a.m. – 4:30 p.m., Monday-Friday.

CART Reporters and ASL Interpreters...

...are requested by the OJC from the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH). The MCDHH is responsible for providing qualified, certified interpreters and reporters for court proceedings. Contact the OJC online, by mail, or by phone if you require a CART Reporter or ASL Interpreter, and the OJC will contact the MCDHH on your behalf.

    • Certified interpreters and reporters are in great demand for court proceedings. 
      • For obvious reasons, available interpreters and reporters must be assigned to assist defendants, parties, witnesses, and victims before they can be assigned to assist potential jurors. 
      • If the MCDHH is unable to provide an interpreter or reporter for your scheduled date, the OJC will postpone your jury service and keep the request pending until a certified interpreter or reporter is available to assist you. You will be notified when an interpreter or reporter is available, and your pending summons will remain active until your request is met.
    • If you prefer not to wait for a certified interpreter or reporter to become available, you have two options: you can bring your own translator to court and potentially ask the court to make a determination that the translator is competent to assist you if you are impaneled on a trial or grand jury, or you can request a disqualification for medical reasons.

-Private Translator

      • Massachusetts General Laws Chapter 234A, Section 69 provides:

A translator may assist a deaf juror during the orientation program, the jurors' welcome, and the judicial discretion hearing. As a matter of discretion, the court may permit a translator to assist a deaf juror during the trial after a \ determination of the competency of the translator.

      • As a practical matter, this means that if you wish to appear for jury service you are permitted by law to bring your own translator, who may be a friend, family member, or other person, to assist you with the pre-impanelment process. It does NOT mean that you are required to provide your own translator – rather, it gives you the right to bring your own translator if you choose. 
      • However, if you are sent to an impanelment, the judge must make a formal determination that the translator is competent to assist you during the impanelment and trial. Whether and how to make such a determination will rest with the discretion of the court.

-Medical Disqualification

Jurors with Mobility Issues

  • The Trial Court and the Office of Jury Commissioner offer various accommodations to assist jurors with mobility issues. 
  • There is at least one partially accessible courthouse in every judicial district, so if necessary the OJC will transfer or adjust your service to accommodate your requirements. 
  • You can contact the OJC’s ADA Coordinator for assistance online at jurorhelp@jud.state.ma.us (include your Badge Number) or during business hours at 1-800-THE-JURY (1-800-843-5879) or on our TTY line at 1-800-328-3202 (TTY device required). Operators can assist you from 9:00 a.m. to 4:30 p.m., Monday-Friday, and recorded information is always available.
  • Parking: Many, but not all, of the courthouses in the Commonwealth have at least one or two accessible parking spaces available for those who need them. If you require accessible parking, please contact the OJC ADA Coordinator at 1-800-THE-JURY (1-800-843-5879) so that appropriate arrangements can be made.
  • At the Courthouse: Most of the courthouses of the Commonwealth are wheelchair accessible. If the courthouse where you must appear is wheelchair accessible, you will find the  symbol next to its name on your summons. Contact the OJC ADA Coordinator at jurorhelp@jud.state.ma.us (include your Badge Number) or during business hours at 1-800-THE-JURY (1-800-843-5879) if you require additional assistance. You can also ask any member of the courthouse staff to direct you to the courthouse ADA coordinator .
  • Hardship Transfer (Trial Jurors only): If your assigned courthouse is not accessible, and you have been summoned for Trial Juror service (not Grand Juror Service), you may request a transfer of courthouse location. To request a hardship transfer:
    • Online: At Step 2, “Scheduling Your Service,” check the box marked “I request a hardship transfer,” then select the court to which you wish to transfer and enter a brief reason for the transfer request. You may have to select a new date as well. If you are already confirmed, you can e-mail us at jurorhelp@jud.state.ma.us (include your Badge Number) and request a hardship transfer.
    • By Mail: Fill in the circle at #3 on the Juror Confirmation Form attached to your summons, “Hardship Transfer,” and enter a brief reason for the transfer request.
    • By Phone: Contact the OJC at 1-800-THE-JURY (1-800-843-5879), 9 a.m. – 4:30 p.m., Monday-Friday.
  • Hardship Transfer (Grand Jurors only): If your assigned courthouse is not accessible, and you have been summoned for Grand Juror service (not Trial Juror Service), please contact us at 1-800-THE-JURY (1-800-843-5879). Because the Grand Jury sits in only one courthouse in each judicial district, it is not possible to transfer Grand Jury service to another courthouse

Jurors with Vision Issues

  • The Trial Court and the Office of Jury Commissioner offer various accommodations to assist jurors with vision issues. 
  • The Trial Juror Handbook pdf format of Trial Juror Handbook and the Grand Juror Handbook pdf format of Grand Juror Handbook are available in the following formats: 
    • a web version (Trial, Grand ) that is suitable for screen readers;
    • a Large Type format; and 
    • an audio version. 
  • Service animals are also permitted at the courthouses. 
  • Contact the OJC’s ADA Coordinator at 1-800-THE-JURY (1-800-843-5879) for assistance. Operators can assist you from 9:00 a.m. to 4:30 p.m., Monday-Friday, and recorded information is always available.


Office of Jury Commissioner for the Commonwealth
560 Harrison Avenue - Suite 600, Boston, Massachusetts 02118-2447
1-800-THE-JURY (1-800-843-5879)