You have the right to get mistakes on your CORI fixed.

These include misspelled names, wrong birthdays, wrong place of birth, SSN, etc.

  1. First, try calling the probation office at the court where your case was heard. Some mistakes can be easy to fix!
  2. If this doesn’t work, you should call the Office of the Commissioner of Probation (OCP). The number is 617-727-5300.
  3. If calling is not enough, fill out Complaint Form: Incorrect Criminal Record Information pdf format of Incorrect CORI Complaint Form file size 1MB

Mistakes about what happened in your cases may also be wrong. For example:

  1. A case that is closed may be listed as open.
    • If your case is supposed to be closed but it is marked as open, Be Careful. There may be a “W” in the status column. This means that a bench warrant has been issued for your arrest. If so, you should consider calling a lawyer immediately.
  2. A case where you were found not guilty may be listed as dismissed.
  3. There may be cases on the CORI that are not yours. This can happen if someone else has a name similar to yours, has the same birthday, or gave a fake name when arrested. This may also happen if you are the victim of identity theft or if you have used different names in the past.

If the case information on your CORI is incorrect:

  1. Call the probation office at the court where the cases were heard and for help fixing your record. A list of courts and their phone numbers can be found using the Courthouse Locator .
  2. If this doesn’t work, you may call the Office of the Commissioner of Probation at 617-727-5300.
  3. Finally, you may contact the Department of Criminal Justice Information Services (DCJIS) CORI Unit:(617) 660-4640. You may be asked to fill out the Massachusetts Complaint Form: Incorrect Criminal Record Information pdf format of Incorrect CORI Complaint Form file size 1MB  form. The DCJIS has provided useful instructions on how to fill this form out at Information Concerning the Process of Correcting a Criminal Record pdf format of Correcting a Criminal Record
  4. If none of this works, you might need to correct the mistake by filing a motion in the court where the case was handled. See the Courthouse Locator to find courts and their phone numbers. Note: If your identity was stolen, make sure to first report the identity theft to your local police department or the Massachusetts State Police as soon as possible. Do not forget to get a copy of the police report.