State Auditor Issues Positive Report
on MassCourts
State Auditor Joe DeNucci reported this
week that the Administrative Office of the Trial Court
has made substantial progress in its implementation
of the MassCourts case management system.
According to DeNucci’s report,
MassCourts is progressing in a “systematic and
efficient manner” in the District Court Department,
Boston Municipal Court, Probation Department, Land
Court and Housing Court Department.
“The success of MassCourts is essential
to the fair and effective administration of justice
in Massachusetts,” said DeNucci. “While
there is still work to be done, I commend the Trial
Court for the progress it has made to date in implementing
this very important project.”
“I am very pleased with the results
of the 14-month audit,” said Chief Justice for
Administration & Management Robert A. Mulligan. “Chief
Information Officer Craig Burlingame and Appeals Court
Justice James McHugh have provided extraordinary leadership
on the MassCourts project and on IT in general.”
The audit identified areas for improvement
such as system access security, inventory controls
and continuity of operations. The AOTC has provided
the State Auditor with details on the efforts underway
to address all of these areas.
MassCourts reached an important milestone
in June with a successful launch in the Probate and
Family Court department. The web-based system now operates
in six of the eight departments of the Massachusetts
Trial Court, supporting to varying degrees the Land
Court, the Housing Court, the District Court, the Boston
Municipal Court, and the Probation Department, in addition
to the Probate and Family Court. The system increases
the efficiency of the Trial Court’s caseload
management by improving information sharing within
the Trial Court and with external agencies.
At the end of June the system contained
approximately 4.5 million cases and nearly 13 million
case events. Approximately 1,000 Trial Court employees
use the system daily, adding approximately 31,000 new
cases and 120,000 new events to the system each month
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