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It is a fact of life that as we get older, we have to depend more on other people for the things we need. Family members are often busy and cannot take care of their elderly parents. In many instances, they employ a caregiver to watch their parents. These caregivers are, in the vast majority of cases, very kind and caring individuals. The services and friendship they provide to seniors are invaluable. Unfortunately, in some isolated instances, a dishonest caregiver ends up taking advantage of the situation. Slowly, they gain the trust of the senior and family members. They pay their bills, buy their groceries, and write checks for the senior. Before long, the dishonest caregiver is writing checks for services that were never delivered. They can end up taking thousands of dollars from the senior before anyone notices. Here are some tips to make sure this doesn't happen to you or someone you know:

Warning Signs

  • The caregiver asks the senior for a secret short-term loan.
  • Secrecy is a warning sign that they do not intend to repay the money.
  • The senior is suddenly romantically involved with the caregiver (many times a younger person) and is giving them expensive gifts and money.
  • The caregiver is suddenly the senior's best friend and starts to isolate them from others.
Tips for the Elderly
  • Get references for anyone that manages your money.
  • Get monthly accounts of all financial dealings.
  • Save your receipts.
  • Document what you have approved and what you have not approved.
  • Involve trusted family members in your personal and financial efforts early. That way, they will know better how to follow your wishes and manage your affairs should it become necessary later on.
Tips for family members and friends
  • Make routine and unscheduled visits.
  • Warn the elder about the potential for dishonest caregivers.
  • Warn the elder about keeping financial secrets.
  • Keep track of the elder's accounts (with their permission). Watch for large withdrawals from bank accounts, unusual ATM activity, or for signatures on checks that don't match the elder's signature.
  • Contact the senior's bank to see if they will flag large withdrawals on the senior's account. Remember, it is in the bank's best interest to avoid illegal withdrawals, too.
  • Stop any attempts to isolate the senior.
  • Warns others who come in contact with the senior (such as mail carriers or meal delivery personnel) to notify you if they are denied access to the senior.
How to Find Certified Caregivers:Every town in the State of Massachusetts has a designated health care provider who will help you find agencies that are certified to meet your specific needs. To find the name and telephone number of the provider that serves your town, call:

State of Massachusetts Executive Officer of Elder Affairs
1-800-922-2275


Nurse Aide Registry
If you are hiring someone privately, as part of your screening process, you can call the Nurse Aide Registry at the Department of Public Health to see if they have received any complaints against that person in the past.

Nurse Aide Registry
(617)753-8143


Report It

If you or someone you know has been the victim of a dishonest caregiver, please call your local police department immediately. You may also call the Norfolk District Attorney's office at (781) 830-4800 or one of the numbers listed below:

The Department of Public Health Hotline 1-800-462-5540
Call this number to report elderly fraud by a personal care worker or homemaker who is employed by a licensed facility or organization.

Massachusetts Executive Office of Elder Affairs Hotline 1-800-922-2275
Call this number to report fraud by an unlicensed home health care worker such as one that has been privately hired by the family.

Attorney General's Elderly Hotline 1-888-243-5337
Call this number to report fraud by business managers such as attorneys, accountants, or financial managers.

Other Resources for Seniors

American Association of Retired Persons (AARP)
601 E. St. NW
Washington, DC 20049
Phone: 1-800-424-3410
www.aarp.com

AARP is the nation's leading organization for people age 50 and older. It serves their needs and interests through information and education, advocacy and community services, which are provided by a network of local chapters and experienced volunteers throughout the country. The organization also offers members a wide range of special benefits and services, including Modern Maturity magazine and the Monthly Bulletin.

U.S. Government Administration on Aging

Administration on Aging (AoA)
330 Independence Avenue, SW
Washington, DC 20201
1-800-677-1116, (202) 619-7501
Fax: (202) 260-1012
www.aoa.dhhs.gov

This website includes information designed for older Americans and their families as well as those concerned about providing the opportunities and services to enrich the lives of older persons and support their independence.


Access American for Seniors
www.seniors.gov

This is a website which provides seniors with one site where they can access government services and information. It deals with taxes, benefits, and Social Security.

National Fraud Information Center (NFIC)
1-800-876-7060
www.fraud.org

The National Fraud Information Center is a nationwide toll-free hotline for consumers
to get advice about telephone solicitations and report possible telemarketing fraud to law enforcement agencies. In 1996, the Internet Fraud Watch was created, enabling the NFIC to offer consumers advice about promotions in cyberspace and route reports of suspected online and Internet fraud to the appropriate government agencies. The NFIC's trained counselors help consumers identify the danger signs of possible fraud and direct them to the right places for more information, if needed. Consumers can also report suspected telemarketing or Internet fraud through the NFIC hotline or web site.