Mass DEP :: MA DEP eDEP - Provide Feedback on this Site


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welcome to the department of environmental protection

We Appreciate Your Feedback on eDEP

Please complete the brief form below to help us better serve you.

1. How often do you use the Web for any purpose?

First time

Infrequently (every few months)

Monthly

Weekly

Daily

2. For what purposes do you use the Web?
(Please check all that apply).

Work, professional

Surfing, entertainment or shopping

Conducting business

Research, information gathering

Other,please describe

3. How would you describe your experience filing online with eDEP?
(Please check all that apply).

I found it complicated and hard to understand.

I prefer hard copy paper filing.

I thought eDEP was not very user-friendly.

I had technical problems with eDEP
(e.g., slow, locking up, broken connection, etc).

I thought eDEP was easy to understand and follow.

I prefer filing online.

I thought eDEP was user-friendly.

I did not have technical problems with eDEP.

Other, please explain:

4. For future filings, will you choose to file online with eDEP?

Yes

Not Applicable, I won't need to file again

5. On a scale of 1 (poor) to 5 (excellent), please rate eDEP Online Filing for:

	Poor		Moderate		Excellent
Content	1	2	3	4	5
Ease of Use	1	2	3	4	5
Appearance	1	2	3	4	5
Overall	1	2	3	4	5

6. How could we improve eDEP? Please be specific.
Your comments will help us better meet your needs.

Providing some or all the following information is strictly optional, but information about the site's users will help DEP staff to better understand and address your needs.

Your Name:
Your Occupation:
Your Affiliation/Company:
City/Town:
State/Province:
Country:
Telephone:
E-mail address:

May DEP staff contact you to discuss your ideas for the DEP web site?

Yes - I wouldn't mind being contacted.

No - I would rather not be contacted.