Troubleshooting eDEP - quick fixes for common problems

Are you having problems with your eDEP form?

UPDATE: The latest version of Adobe Reader (10.2) works with eDEP in Internet Explorer -- if your forms will not load, install Reader 10.2 or switch to FireFox as your browser. (25 Jan 2012)

The eDEP Quick Fix factsheet below is designed to help you through the most common difficulties with eDEP including:

Forms will not open
Forms will not validate
Blank Facility Name and other fields empty
Multiple browser sessions warning

eDEP Quick Fix: Troubleshooting the most commont problems preventing you from using eDEP forms
MS Word 1 MB | PDF 600 KB

If you are using a Mac -- click this link for Apple-specific instructions

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