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Contacts for Fees and Billing Inquiries
Administrative Penalties
Contact: Valerie.Walker@state.ma.us 617-292-5689
Annual Compliance Fees
Many DEP permit categories have an associated annual compliance assurance fee (ACF) that companies and individuals with multiple permits may be required to pay. These fees cover MassDEP's costs for monitoring, inspection, technical assistance, and other compliance and enforcement activities and payment of these fees is required to maintain valid permits.
For all categories, except those listed under BWSC, MassDEP mails out invoices in November or December of each year. The invoice is based on the valid permits held on July 1st or for Environmental Results Program Certifications, September 15th. Please refer to the attached listing of annual compliance fees, DEP regulations in 310 CMR 4.03 and specific program regulations for more detailed information.
List of DEP Program Contacts: MS Word 130 KB | PDF 75 KB
Billing Questions and Problems
Web page
Compliance Fees Helpline
Contact: dep.compliance-fees@state.ma.us 1-888-846-4067
Drinking Water Assessment Fees
Contact: kathleen.romero@state.ma.us 617-292-5727
Hazardous Waste Transporter Fees
Contact: John.Cafferty@state.ma.us 617-292-5951
Licensed Site Professional Fees
Contact: Anne.Hartley@state.ma.us 617-556-1091
Permit Fees
Contact: Myles.E.Brown@state.ma.us 617-292-5789
Toxics Use Reduction Fees
Contact: Walter.Hope@state.ma.us 617-292-5982
Vehicle Identification Device (VID) Fees
Contact: Asha.Shah@state.ma.us 617-292-5576
Waste Site Cleanup Permit and Annual Compliance Fees
Contact: Robert.Lucci@state.ma.us 617-292-5545
Wetlands Fees
Contact your regional service center for questions regarding wetlands fees.
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