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Website User Survey

MassDEP created this site - and is continuously improving it - in response to your comments. So that we may better deliver what you need from this Web site, please let us know how what you think of the current site, how you use it, and what you'd suggest for improving the site in the future. By taking a few moments to complete this brief survey, you will help us to better serve you. 

Thank you for your time and your input!

1. How frequently do you visit the MassDEP Web site?

First visit
Infrequent (Less than once a month)
Monthly
Weekly
Daily

2. What are your favorite destinations within MassDEP's Web Site? (Check all that apply)

Not Applicable - This is my first visit
What's New at MassDEP? Daily Air Quality Report
Job Listing Program Publication Pages
Press Releases Program Home Pages

3. What prompted your visit today? (Check all that apply)

Doing research for work Doing research for school
Needed to download files Keeping current with MassDEP
Recommendation of friend/associate Just curious about MassDEP
Found the site while surfing Looking for a job
Linked here from other site (please specify: )
Other (please explain: )

4. Did you find what you were looking for?

Yes No

5. On a scale of 1 (poor) to 5 (excellent), how would you rate MassDEP's Web Site for:



Poor Moderate

Excellent
Content 1 2 3 4 5
Ease of Use 1 2 3 4 5
Appearance 1 2 3 4 5

6. On the same scale, how would you rate the site overall?



Poor

Moderate

Excellent
Overall Site 1 2 3 4 5

7. If you have visited the sites of other state's environmental agencies, would you say MassDEP's Web Site is:

Below Average Average Above Average

8. What specific recommendations do you have for improving MassDEP's Web Site?

Providing some or all the following information is strictly optional, but information about the site's users will help MassDEP staff to better understand and address your needs.

Your Name:
Your Occupation:
Your Affiliation/Company:
City/Town:
State/Province:
Country:
Telephone:
E-mail address:

May MassDEP staff contact you to discuss your ideas for the MassDEP web site?

Yes - I wouldn't mind being contacted. No - I would rather not be contacted.


 

 

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