Amy Pitter serves as Commissioner of the Department of Revenue. She is responsible for overseeing nearly 2,000 DOR employees in offices across the state who work in tax administration, child support enforcement and local services for cities and towns.
Since her appointment in October 2011, one of the Commissioner’s key focus areas has been on DOR 360 , an initiative dedicated to understanding and improving the agency’s interactions with the communities it serves. Under the banner of DOR 360, the agency has implemented innovative strategies for improving communication and collaboration with both taxpayers and practitioners, which included regularly held meetings and focus groups across the state as well as the appointment of an Advisory Council.
Commissioner Pitter brings to the position extensive experience in both the public and private sectors including a prior stint with DOR as Deputy Commissioner of Taxpayer Services and Deputy Commissioner of Child Support Enforcement. In 2000, Commissioner Pitter left DOR for CGI, an independent information technology and business process services firm, where she consulted with agencies such as the Internal Revenue Service and the Australian Tax Office on large systems implementations, strategic planning initiatives and program design with an emphasis on customer relationship management and taxpayer education and outreach.
Commissioner Pitter earned her undergraduate degree from Connecticut College, her master’s degree in accounting from Northeastern University and her law degree from the New England School of Law.