Before being able to access the Massachusetts Department of Revenue's Payment Intercept Program (PIP) web site as an authorized Payer or Master Administrator, a user must agree to accept certain terms and conditions. Section I sets out the terms and conditions that must be accepted by both Payers and Master Administrators; Section II sets out the additional terms and conditions that Master Administrators must accept.

I. Terms of Use Applicable to Every Registered Payers and Master Administrators:

I hereby agree to the following terms and conditions governing the use of the Department of Revenue's Payment Intercept Program web site on behalf of the insurance company, organization or public retirement board which I represent:

  1. I certify that I am duly authorized to act on behalf of my company, organization or retirement board to register with the Department of Revenue (DOR) as a Payer or Master Administrator on behalf of such company, organization or retirement board.

  2. My PIP web site username and password will be issued to me exclusively for the purpose of enabling me to access the PIP web site to exchange information with DOR and, if applicable, the Executive Office of Health and Human Services (MassHealth) and the Department of Transitional Assistance (DTA).

  3. I must keep my PIP web site username and password confidential, and not knowingly allow anyone else, including co-workers, to use them for any reason.

  4. I am not authorized to allow anyone else to have access to, and I am not authorized to release, any child support, tax or public assistance benefits information accessed through my use of the PIP web site.

  5. My company, organization or retirement board and I are jointly responsible for my use of the PIP web site. Both my company, organization or retirement board and I can be held legally accountable for any access gained or any transactions attempted or completed with my username and password by me or anyone else who gains access to the PIP web site as a result of my negligence or malfeasance in failing to safeguard this information.

  6. I will immediately report to my company, organization or retirement board any information that would lead a reasonable person to believe that someone else other than me had obtained access to the PIP web site using my username and password.

  7. I will not access the PIP web site for personal use. I will only use my PIP web site username and password to exchange information with DOR, MassHealth and DTA for the purpose of assisting DOR with collecting past-due child support or delinquent taxes or assisting MassHealth and DTA in recovering public assistance benefits.

  8. I acknowledge that my company, organization or retirement board has informed me of the confidential nature of the information received from DOR, MassHealth and DTA and of the liability resulting from unauthorized use of this information. I am aware that DOR, MassHealth and DTA shall maintain records of my use of the PIP web site and may examine these records to determine the appropriateness of my use of the PIP web site.

  9. I will notify the Master Administrator of my company, organization or retirement board to disable my PIP web site username and password if I leave the employ of my company, organization or retirement board, or if my job responsibilities change such that access to the PIP web site is no longer part of my responsibilities. My registration for access to the PIP web site can only be re-enabled by the full PIP web site registration process.

II. Additional Terms of Use Applicable to Every Registered Master Administrator:

In addition to the above terms and conditions, I hereby agree to the following terms and conditions governing the use of the PIP web site on behalf of the insurance company, organization or retirement board which I represent:

  1. I certify that I am duly authorized to act on behalf of my insurance company, organization or retirement board to register with DOR as a Master Administrator on behalf of such company, organization or retirement board and to make the representations regarding my company, organization or retirement board in this Terms of Use.

  2. My company, organization or retirement board agrees to use information provided by DOR's Child Support Enforcement Division solely for the purpose of assisting DOR in collecting past-due child support. My company, organization or retirement board is aware that the unauthorized access to or use of child support information provided by DOR will result in the liability to the company, organization or retirement board and/or any individual who misuses the information pursuant to G.L. c. 175, § 24D(e) and G.L. c. 119A, § 5A.

  3. My company or organization agrees to use information provided by DOR's Tax Division solely for the purpose of assisting DOR in collecting delinquent taxes. My company, organization or retirement board is aware that the unauthorized access to or use of tax information provided by DOR will result in the liability to the company, organization and/or any individual who misuses the information pursuant to G.L. c. 175, § 24F(e) and G.L. c. 62C, § 21.

  4. My company or organization agrees to use information provided by MassHealth and the Department of Transitional Assistance solely for the purpose of assisting MassHealth and DTA in recovering public assistance benefits. My company or organization is aware that the unauthorized access to or use of public assistance benefit information provided by MassHealth or DTA will result in the liability to the company, organization and/or any individual who misuses the information pursuant to G.L. c. 175, § 24E(e).

  5. My company, organization or retirement board agrees to ensure that all personnel with access to the information provided by DOR, MassHealth and DTA are informed of the confidential nature of this information, and of the liability resulting from unauthorized use of this information.

  6. As Master Administrator, I agree to be responsible for creating and maintaining the accounts, including the setting and resetting of usernames and passwords, of individuals my company, organization or retirement board designates as authorized to act as Payers for my company, organization or retirement board. I agree not to register any such individuals without first determining they have been informed of the confidential nature of the information provided by DOR, MassHealth and DTA, and of the liability resulting from unauthorized use of this information.

  7. I agree to deactivate immediately the account of any registered Payer who leaves the employ of my company, organization or retirement board, or whose job responsibilities change such that access to the PIP web site is no longer part of the individual's responsibilities. I further agree to periodically review the names of the registered Payers to determine whether any accounts should be deactivated for any reason.

  8. My company, organization or retirement board agrees to establish a system to safeguard child support or tax information provided by DOR or public assistance benefits information provided by MassHealth and DTA and to discipline of individuals who access this information without authorization, misuse this information, or engage in the unauthorized disclosure of such information. The system shall be designed to ensure that only those individuals authorized in assisting DOR, MassHealth and DTA for the purposes stated in this Terms of Use shall have access to the information provided by DOR, MassHealth and DTA, and that this information shall not be disclosed to any other individual.

  9. My company, organization or retirement board acknowledges that through its receipt of child support, tax and public assistance benefit information, the company, organization or retirement board acquires or has access to "personal data" and becomes a "holder" of personal data as defined by G.L. c. 66A. My company, organization or retirement board must comply with all applicable laws and regulations relating to confidentiality and privacy, including but not limited to G.L. c. 18; G.L. c. 66A; G.L. c. 118; G.L. c. 119A; G.L. c. 175.

  10. My company, organization or retirement board agrees to immediately notify DOR, MassHealth and DTA both orally and in writing if any personal data in the possession of the company, organization or the retirement board is improperly used or accessed. The company, organization or retirement board also agrees to cooperate with DOR, MassHealth and DTA to enjoin or prevent misuse of, regain possession of, and otherwise protect the Commonwealth's rights in such personal data and insure privacy thereof. My company, organization or retirement board agrees to take all reasonable steps to insure the security of such data under its control.

  11. The company, organization or retirement board agrees that representatives from DOR's Inspectional Services Division shall have the right to visit the company, organization or retirement board's offices for purpose of evaluating the security and confidentiality of such information, provided DOR gives advance notice of any such visit.

  12. My company or organization agrees that representatives from MassHealth, DTA and the Division of Insurance (DOI) shall have the right to visit the company or organization for purpose of evaluating the security and confidentiality of such information, provided MassHealth, DTA and DOI give advance notice of any such visit.