• The DOR Advisory Council, a cornerstone of the DOR360 initiative, is representative of a broad spectrum of the agency’s stakeholders including seniors, low ­income taxpayers, tax professionals, tax practitioners and leaders of industry and business groups. Council members work together with DOR on important initiatives for the agency and help us to address the needs of the Commonwealth’s taxpayers. Commissioner Heffernan will meet with Council members throughout the year and looks forward to continuing to benefit from their indispensable feedback.
  • Advisory Council Offers Input

    It was a great meeting of the 18-member Advisory Council in January, packed full of information, lots of lively discussions and all done in just over 2½ hours. Read more

  • Meet the DOR Advisory Council

    Susan Arkuszewski is an Enrolled Agent and a Master Tax Advisor with H&R Block, the world’s largest tax services provider.  Sue has 33 years of experience as a tax professional and is a Certified Master Instructor.


    Brenda Doherty is an attorney with Doherty, Wallace, Pillsbury, Murphy, PC with a practice in corporate law, estate planning and taxation.  She is also an adjunct faculty member at Western New England University Law School's LL.M program in estate planning and elder law.


    Tom Crice is a Volunteer Attorney with Greater Boston Legal Services Low Income Taxpayer Clinic (LITC). LITC teams with community groups to train volunteers, provide legal services to income-qualifying clients and screen referrals.

    Mark Gallagher photo
    Mark Gallagher is Executive Vice President of the Massachusetts High Tech Council, a cross-sector association of technology, professional services, and higher education executives,  that advocates  for public policies and programs that create and maintain a healthy, competitive business climate.

    Aileen Gorman is Executive Director of The Commonwealth Institute, a non-profit organization founded to help women entrepreneurs and CEOs build successful and sustainable businesses and, more recently, representing senior corporate women building businesses within larger corporations.

    Christopher Kealey is Deputy Director for the Massachusetts Business Roundtable, a non-partisan, member-driven, public policy organization of CEOs and leading executives from some of the state’s largest employers working to strengthen the Commonwealth’s long-term economic vitality.  

    David Klien photo
    David P. Klein is Director of the Carlisle Council on Aging and an active member of the Massachusetts Association of Councils on Aging (MCOA) and Senior Center Directors.  He is a former Certified Financial Planner and serves as Co-Chair of the MCOA Property Tax Relief Task Force.

    Bob Luz is President and CEO of the Massachusetts Restaurant Association, with 1,800 members representing over 5,500 restaurant and food and beverage locations from across the state.  The mission of the MRA is to help promote and protect the best interests of the industry.


    Brad MacDougall is Vice President for Government Affairs at Associated Industries of Massachusetts, the state’s largest employer association representing every business industry with a mission to improve the business climate and create economic opportunity in the Commonwealth.


    Eileen McAnneny  is President of Massachusetts Taxpayers Foundation, an organization that is widely recognized as the state's premier public policy organization dealing with state and local fiscal, tax and economic policies.


    Brad Papalardo

    Brad Papalardo is Director of Government Affairs and Trust Services for the Massachusetts Bankers Association, a banking trade group representing commercial, savings and co-operative banks in addition to savings and loans across Massachusetts. 


    Amy Pitter is President & CEO of Massachusetts Society of Certified Public Accountants, a membership organization made up of professionals in public accounting, industry and business, government and education.


    Mike Porter is a Principal in Deloitte's Multistate Tax Services Practice and works in their Washington National Tax Office. Mike assists clients with income and sales/use tax matters in a multistate environment.    


    William Rennie is Vice President, Retailers Association of Massachusetts, where he is responsible for advocating for legislative and regulatory matters that impact the organization’s 3,800 members from the retail, restaurant and service sectors. 

    Michael Sullivan is Payroll Tax Compliance Analyst for Paychex, Inc., a leading payroll provider serving more than 500,000 businesses, including 36,000 Massachusetts employers. Paychex is a member of the National Payroll Reporting Consortium, which represents over 1.4 million employers.

    Scott Susko is a partner in the law firm of McDermott Will & Emery LLP with a focus on all aspects of state and local tax matters, including economic development incentives. He currently serves as Co-Chair on the Boston Bar Association’s State & Local Tax Committee.

    Michael Tetrault is an officer in Wolf & Co., P.C.’s Commercial Tax group, providing consulting, compliance and tax planning services to his clients.  Mike has over twenty years of experience as a CPA and has served as a member of the Mass Society of CPA’s State and Local Tax Committee.


    John Warren is President of Massachusetts Society of Enrolled Agents. He is a fellow of the National Tax Practice Institute and a Schuldiner-Smollan Tax Leadership Academy graduate with more than three decades of tax experience. He has a practice in Medford.