New Office of Appeals Webpage 

Check out the new Office of Appeals webpage How Do Tax Appeal Work? where you can link to the newly-revised and fillable DR-1 pdf format of Form DR-1
and become familiar with the new settlement options outlined in an overview of the appeals process. You will also find frequently asked questions and links to procedures, directives and other forms.   


Small Business Initiative

The Department of Revenue kicked off its Small Business Initiative, a key component of DOR360 designed to identify small business needs and develop a plan to meet the challenges they face in tax compliance. To start, we are teaming up with the Mass Society of CPAs who will weigh in on their small business clients’ needs. We will take that information directly to small businesses and ask them to comment and expand on what we learned. Our goal is to understand what is needed by small businesses today to make the process of tax compliance as easy and understandable as possible.


DOR University 

An online resource that will offer a wide variety of tax courses and instructive videos. Take a look here. We have just started and will be adding to the curriculum so check in periodically.