As a personal income taxpayer, you have a number of options to choose from when filing your Massachusetts state taxes. The quickest way to receive your refund is to file electronically.  

Refund turnaround times for e-filed returns could take up to four to six weeks if additional information is needed to verify a filer’s identity to protect against refund fraud. Refund turnaround times may be shorter for those e-filed returns that do not require additional verification. If taxpayers choose to file by paper, refunds could take up to eight to 10 weeks to process.

If you need to make a return payment, you can make the payment online through MassTaxConnect without logging in.

Free E-File Options

Massachusetts joined the Free File Alliance to increase free tax filing options for the Commonwealth’s taxpayers. If your adjusted gross income is $64,000 or less, you qualify for free filing options on your 2016 tax return. To file your return, choose from one of the participating vendors.

If you do not qualify for one of the Free File Alliance options, there may be other free filing options available from one our approved software vendors

Free Tax Preparation Sites

There are also multiple locations throughout Massachusetts where you can get free tax advice and help in preparing your federal and state returns. Find an IRS-approved Volunteer Income Tax Assistance (VITA) site in your neighborhood.

For senior taxpayers, the AARP Foundation's Tax-Aide Program also provides free tax preparation services.

Learn more about VITA. 

Find a Paid Preparer

Many taxpayers opt to hire a paid tax preparer, such as a CPA or an Enrolled Agent, to prepare and submit their returns. This can be especially helpful for taxpayers with more complicated returns. The IRS provides a simple online tool to help you find a paid preparer in your community. Here are some tips on choosing a tax preparer. Remember, even if your return is prepared by someone else, you are legally responsible for what’s on it.

If You Can't File Electronically

If you are unable to file electronically to take advantage of faster processing times, PDF copies of of tax forms can be downloaded from the Tax Forms section of our website.

Questions About Tax Forms and How to Prepare Your Returns

Do you have questions about tax forms? How to fill out a tax forms? Or confused about a bill or notice you received from DOR? Check out the tax guides and other resources that DOR has put together to help.