Filing Options

As a personal income taxpayer, you have a number of options to choose from when filing your Massachusetts state taxes. The quickest way to receive your refund is to file electronically.  Refunds are generally received within two weeks when you file electronically, rather than six weeks or more when you file on paper.

Free E-file Options

Massachusetts joined the FreeFile Alliance to increase free tax filing options for the Commonwealth’s taxpayers. Several participating tax preparation vendors listed below have already agreed to offer free filing options for qualifying Massachusetts taxpayers. 

Tax Preparation Software

  • TAX HAWK (FreeTaxUSA Free File
  • TAXACT (2nd Story Software)
  • H&R BLOCK AT HOME (Web, Taxcut, Office)
  • INTUIT (Turbo Tax Free File)

Direct links for Massachusetts taxpayers to the free tax preparation software will be provided for all programs as soon as they are available. To file your federal and state returns for free, it’s important that you use the links designated for Massachusetts taxpayers provided on this page.

Free Tax Preparation Sites

There are also multiple locations throughout Massachusetts where you can get free tax advise and help in preparing your federal and state returns. Find an IRS-approved Volunteer Income Tax Assistance (VITA) site in your neighborhood.

For senior taxpayers, the AARP Foundation's Tax Aid Program also provides free tax preparation services.

Find a Paid Preparer

Many taxpayers opt to hire a paid tax preparer, such as a CPA or an Enrolled Agent, to prepare and submit their returns. This can be especially helpful for taxpayers with more complicated returns. The IRS provides a simple online tool to help you find a paid preparer in your community. Here are some tips on choosing a tax preparer. Remember, even if your return is prepared by someone else, you are legally responsible for what’s on it.

File Using Tax Preparation Software

Prepare your tax returns using independent software providers. Visit our software vendor page to see which vendors have been approved for the current filing season.

If You Can't File Electronically

If you are unable to file electronically to take advantage of faster processing times, PDF copies of of tax forms can be downloaded from the Tax Forms section of our website.

WebFile for Income to Shut Down

WebFile for Income (WFI), DOR’s proprietary e-filing program, will shut down on November 6, 2016. Only 2% of Massachusetts tax filers took advantage of the program and resources will instead be redirected to the state’s new, cutting-edge tax revenue system, MassTaxConnect. If you filed your tax returns through WFI and haven’t already saved your tax information, we recommend that you save your information as PDF files. Taxpayers will not have access to WFI after it is shut down. All transactions through WFI, except filing personal income tax returns, will be done through MassTaxConnect.

Questions About Tax Forms and How to Prepare Your Returns

Do you have questions about tax forms? How to fill out a tax forms? Or confused about a bill or notice you received from DOR? Check out the tax guides and other resources that DOR has put together to help.