Earned Income Tax Credit (EITC)

A refundable earned income tax credit (EITC) is available to certain low-income individuals who have earned income and meet certain federal requirements for the federal earned income credit.  Learn more.

Senior Circuit Breaker Credit Information Sessions

The Department of Revenue has planned an extensive series of presentations to educate taxpayers 65 and older about the benefits of the Senior Circuit Breaker Credit pdf format of Senior Circuit Breaker 2015
. For tax year 2015, the credit is worth as much as $1,070 for eligible taxpayers 65 and older who either own or rent their home. Read more

Direct Deposit Banking Information

If requesting direct deposit for a tax refund, be sure to insert the bank routing number and the individual bank account number for the deposit – and double check the numbers for accuracy. If recorded incorrectly, it may delay the refund and will result in a paper check.

Tax Tips

Tips for a Stress-Free Filing Season
Although taxes may be inevitable, paying them should be as hassle-free as possible. Here are a few tips, and a list of major tax changes, to help make filing your Massachusetts taxes this year as stress-free as possible... More 

Filing Season Benchmarks

As of January 29, 2016
Total number of returns processed33,024
Total number of returns e-filed32,589
Total number of refunds issued17,263
Total amount of refunds issued$6,779,365
Average Refund Turnaround Time  
E-filed returns4.2 days
Paper returns6.4
Phone Calls
Weekly phone call volume27,637 calls
Average wait time95 seconds