Earned Income Tax Credit (EITC)

A refundable earned income tax credit (EITC) is available to certain low-income individuals who have earned income and meet certain federal requirements for the federal earned income credit.  Learn more.

Filing Season Benchmarks

As of September 30, 2016
Total number of returns processed3,616,456
Total number of returns e-filed3,082,835
Total number of refunds issued2,602,307
Total amount of refunds issued$1,287,818,440
Average Refund Turnaround Time (in days) 
Turnaround Time (in days) - Paper Returns28.8
Turnaround Time (in days) - eFiled Returns12.0
Phone Calls
Weekly phone call volume17,390
Weekly Phone Call Wait Time (in seconds)143