Earned Income Tax Credit (EITC)

A refundable earned income tax credit (EITC) is available to certain low-income individuals who have earned income and meet certain federal requirements for the federal earned income credit.  Learn more.

Filing Season Benchmarks

As of April 29, 2016
Total number of returns processed3,179,483
Total number of returns e-filed2,959,912
Total number of refunds issued2,229,570
Total amount of refunds issued$1,042,975,167
Average Refund Turnaround Time (in days) 
Turnaround Time (in days) - Paper Returns12.2
Turnaround Time (in days) - eFiled Returns3.9
Phone Calls
Weekly phone call volume62,999
Weekly Phone Call Wait Time (in seconds)49