Filing Zone Page Looks Like a Winner!
With over 227,000 page views during the 2013 filing season, the Filing Zone was one of our more heavily-visited pages. We hope that those of you who used the page got the specific information you were looking for -- and that the page was useful to you. We’d like to hear if you have any suggestions for improvement or in what we can do to make the Filing Zone even better for you next year. Please contact us if you do! Until then, here’s to productive and healthy 2013!
Returns Processed to Date
Electronic Returns vs. Paper Returns
2,727,469 400,666
Filing Season Benchmarks
Number of refunds issued: 2,266,552
Refund Turnaround:
Electronic: 3.7 days
Paper: 9.2 days
Phone Calls:
Weekly phone calls: 23,414
Average wait time: 2:42
Processing Statistics as of 5/21/13
Phone Statistics as of 5/21/13
