Returns and Refunds: (As of 12/28/13)
Total returns processed                     3,553,791
Refunds issued                                  2,460,719
% of returns resulting in refund        69.24%
Average Refund                                 $519
Paper turnaround                               18.1 days
Electronic turnaround                                 5.9 days
Senior Circuit Breaker Credit (As of 12/28/13)
Total senior circuit breaker credit filed                          83,199
Total amount of senior circuit breaker credit                                  $65,885,430
Average senior circuit breaker credit$792