With identity theft dramatically on the rise, DOR is committed to helping Massachusetts taxpayers protect their identities. The Identity Confirmation Quiz is just one of the tools DOR is using to help prevent criminals from filing a false return in your name. 

If you received a letter from us pdf format of identification-verification
, you’ll need to complete a simple quiz to confirm your identity. The quiz is quick and easy and successfully completing it will allow DOR to continue the processing of your Massachusetts refund. 


Please watch this short video for full details before taking the quiz.



The quiz consists of four questions about the primary filer listed on the return.  You’ll have three minutes to complete the quiz and will be informed immediately if you pass. If you don't pass, you'll be able to take the quiz a second time. If you do not pass the second time, you will need to contact DOR for further instructions.  To begin the quiz, please have the following ready:

  • Refund ID number listed in your identity verification letter
  • Last four digits of the primary filer’s Social Security Number


Please take a look at our FAQs for more information.

Thank you for taking action to prevent tax identity fraud!