Return OptionsPersonal income tax taxpayers have a number of options to choose from when filing their Massachusetts income tax returns. The fastest and most accurate method is through one of the Department of Revenue's electronic filing (e-filing) methods. Taxpayers can e-file their return either through DOR's free WebFile program, through a professional tax preparer, or by using a DOR-approved commercial software package.
Taxpayers also may opt to file either a 2-D barcoded paper return or traditional paper return.
Returns are processed in the following priority:
1. Webfile and E-File
2. 2-D barcoded paper
3. Traditional paper return (without 2-D barcodes)
- Many Massachusetts taxpayers qualify to file their returns for free directly with the Department using WebFile. Massachusetts taxpayers can elect to have their professional tax preparer file their returns electronically on their behalf, or use one of the many commercial products available from DOR-approved service providers.
- Taxpayers may prepare and file their Massachusetts income tax returns using approved commercial software products that support 2-D barcodes. The barcodes on these paper returns capture all the information the taxpayer enters, which results in faster, more accurate processing and significantly reduces refund turnaround time.