Upon request, publications are available in an alternative format. Please send your request to: Massachusetts Department of Revenue, Office of Diversity and Equal Opportunity, PO Box 9557, Boston, MA 02114-9557.
<strong>FY08 Annual Report</strong> file size 4MB
<strong>A Guide to the Department of Revenue: Your Taxpayer Bill of Rights</strong> (Revised 1/4/2010)
Provides information regarding general state tax issues and Department of Revenue policies and procedures. Included is information on solving a problem, audits and collections, appeals and DOR resources.
A Guide to the Massachusetts Turnpike Fuels Excise Refund Program
Explains the basics of the Massachusetts Turnpike Fuels Excise Refund Program, including who is eligible to participate in the program and how to claim the refund.
<strong>A Guide to Offers in Settlement</strong> (PDF)
Explains under what circumstances an offer may be considered.
<strong>Should You Be Paying Use Tax on Foreign Purchases?</strong>
The use tax is a 6.25% tax paid on out-of-state purchases that are used, stored or consumed in Massachusetts.