• Information Technology Unit

    Kirsten Shirer, Deputy Director
    E-mail: for Kirsten Shirer

    The Division of Local Services' Information Technology Section is responsible for providing technical consulting services to the Division's Bureaus and to local governments. IT's primary goal is to enhance the flow of information between the Division of Local Services and the cities and towns of the Commonwealth. To accomplish that goal, IT develops and maintains the Division's Web site, the Local Officials Directory and the DLS Gateway, and also provides training, support, and consulting services to communities using the DOR Computer Assisted Mass Appraisal and Tax Administration Systems.

    DLS Gateway Support: (617) 626-2350 during normal business hours, or email DLSITGroup@dor.state.ma.us

  • CAMA Support Guidelines  pdf format of CAMAsupport.pdf

  • CSC Real Estate and Tax Administration Supported Hardware Configurations  pdf format of cscconfig.pdf

  • Stakeholder Bill of Rights  pdf format of Stakeholder Bill of Rights

  • Gateway Help System

  • CAMA Documentation

  • Guidelines on CAMA System Acquisitions  pdf format of Guidelines on CAMA System Acquisitions

  • Vendors on State Contract

    See a listing of VENDORS that are on the State Blanket Contract for hardware configurations and software purchases. (to view this you must have the free Adobe Acrobat reader
  • Local Officials Directory

    On-line address, phone, and email directory for local officials with whom DLS typically communicates. City & town clerks are authorized to log in to update and expand this directory. To generate and export a listing by community or by a department across all communities, use the search and export list buttons. Send corrections to Angela Franklin at franklina@dor.state.ma.us or 617-626-2154 or fax 617-660-3999