• Information Technology Unit

    Kirsten Shirer, Director
    E-mail: for Kirsten Shirer

    The Division of Local Services' Information Technology Section is responsible for providing technical support to the Division's Bureaus and to local governments. DLS strives to promote, enhance and protect the flow of information between the Division of Local Services and the cities, towns, and districts of the Commonwealth. To accomplish that goal, DLS IT maintains and updates the Division's Web site, provides user support and software development services for DLS Gateway, and provides training, support, and consulting services to local government in collaboration with the Division’s other bureaus.

    For DLS Gateway Support: (617) 626-2350 during normal business hours, or email DLSITGroup@dor.state.ma.us
  • Local Officials Directory

    On-line address, phone, and email directory for local officials with whom DLS typically communicates. City & town clerks are authorized to log in to update and expand this directory. To generate and export a listing by community or by a department across all communities, use the search and export list buttons. Send corrections to Angela Franklin at franklina@dor.state.ma.us or 617-626-2154 or fax 617-660-3999

  • DLS Gateway Tips and Assistance

  • DOR CAMA Documentation