What payment methods are accepted?
The accepted method of payments are MasterCard, Discover, Visa, and American Express credit and debit cards.


Who can use this service?
Any taxpayer or business that has a tax liability and has received a bill.


What is the convenience fee?
A convenience fee of 2.49% charged by the standard service provider is added to each credit card payment made.


What is the convenience fee for?
The convenience fee is charged by the standard service provider to cover the cost of processing the transaction. Fees are based on the amount of the payment and are shown after selecting your payment method.


Is the convenience fee negotiable?
No. 


Does the DOR get my payment method information?
No, the DOR does not receive any personal payment method data such as credit card numbers.


How is the payment posted to my account?
Your payment will post to your account based on the Bill Number or Document Number and Social Security Number or Taxpayer Identification Number entered.


Can I make a partial payment or use more than one card?
Yes, taxpayers can make partial payments using more than one card, up to two payments per day. You will need to complete separate transactions for each partial payment.


Will I receive a payment confirmation number?
Yes, taxpayers will receive a real-time confirmation number on the receipt. An email confirmation number will also be sent to the email address provided during the process.


What do I do with my payment confirmation number?
Your payment will post to your account based on the Social Security Number or Taxpayer Identification Number provided. However, you should keep a copy of the confirmation number with your tax records.


If I am married filing jointly, is my spouse's personal information required?
No, the DOR will post the payment to the Social Security Number entered during the transaction. For joint filers, please ensure you enter the Social Security Number of the first spouse listed on the tax return.


Can I pay someone else's tax liability using my card?
Yes, the payment information may be different from the person owing the tax bill.


Will I receive points from my card type?
Card rewards and points are issued by your card issuer. To determine if you are eligible, please contact your card issuer.


What would prevent me from getting a confirmation email?
All payments made through the standard service provider will get a real-time confirmation e-mail. Some spam-filtering software may be configured to prevent the delivery of e-mails from certain addresses.