As part of Department of Revenue's (DOR) commitment to transparency in government, we have several web-based social media tools available for outreach, education and information. These tools are not intended to replace the channels currently in place for press and constituent communication. All press inquiries should be directed to the attention of the Director of Communications at 617-626-4247 and any questions or concerns regarding agency services should be directed as follows:

Tax Related Issues:617-887-MDOR (6367)
Toll-free in Massachusetts: 800-392-6089
Child Support Enforcement:Toll-free Nationwide: 800-332-2733

Here is a list of the social media tools DOR currently uses:

DOR Blog: Commonwealth Conversations - Revenue, Taxes and Local Services

Facebook

Twitter™

LinkedIn

YouTube™

RSS Feeds

My Mass TV

Please note that the Commonwealth's Records Retention Law requires DOR to preserve records created or received by a state employee. Pursuant to this retention requirement comments posted or messages received via an official state agency page on a third-party-web-site (such as an official agency profile on a social network) will be treated as state governmental records and may be permanently archived. Information that you submit voluntarily through social media sites associated with DOR where such information is publicly available, including your name, city or town, and the substance of anything that you post may be disseminated further by being posted online at this website or be publicly discussed by a member of the administration.

For questions on any of the following social media tools, please contact Edward Peters, Director of Web and Media Services at peters@dor.state.ma.us.

DOR Blog: Commonwealth Conversations - Revenue, Taxes and Local Services

DOR's official blog is used to carry on conversations with Massachusetts residents on matters related to taxes and revenues. The blog also provides a forum to discuss issues relating to the work done by DOR's Division of Local Services. We encourage you to visit this blog often and participate by reading and commenting on our posts. Please review DOR's Blog and DOR's Comment Policy to learn more about how this blog is and is not used by DOR.

Also note that this blog is hosted by SixApart Ltd., and is governed by a separate Privacy Policy and Terms of Service. Click here for Six Apart's Privacy Policy and Terms of Service. These policies apply to your use of the DOR blog as well.

Facebook

With over one billion active users, Facebook is a great social networking service to which users keep up with current events and announcements pertaining to DOR. Like DOR's Facebook page and don't miss a thing.

Twitter™

Click here to view the MassRevenue Twitter page. Twitter is a free social networking site that allows users to send and read other user's short updates (up to 140 characters in length). While people use Twitter in many different ways for both personal and professional reasons, as a matter of policy:

DOR's use of Twitter is intended as a means to provide announcements and updates on current events or notices to any other users who elect to follow us.

The account is maintained and monitored by DOR's Web and Media Services group and members of DOR's Communications Offices.

Unless you protect your updates, messages you post on Twitter that are received by DOR may be public records and may also be publicly available. We also occasionally follow people back who follow us. If you would prefer that we do not follow you back, please send us a direct message and we will comply with the request as soon as reasonably possible. DOR does generally respond to legitimate comments or concerns received on our Twitter page or, if warranted, forward then on to appropriate DOR channels.

DOR also occasionally searches for Twitter sites that discuss revenue, taxes, municipal finance and web technology. These searches enable us to more effectively listen to and engage with constituents.

DOR will not respond via Twitter to press inquiries, confidential questions or complaints, or other constituent matters. For instructions on appropriate methods for contacting DOR, please visit the Contact Us page of DOR's website. All press inquiries must be directed to the Director of Communications at 617-626-2201.

Also note that this micro-blog is hosted by Twitter and is governed by Twitter's separate website policies, including its Privacy Policy and Terms of Service. These policies apply to your use of Twitter.

LinkedIn

Connect with DOR using the business oriented, online social networking tool, LinkedIn. LinkedIn users can invite anyone (whether a site user or not) to become a connection. 

YouTube™

To both increase transparency and citizen engagement opportunities, DOR also publishes the majority of our video content on our YouTube channel at www.youtube.com/user/dormedia.

DOR is responsible solely for the content uploaded to the official YouTube channel, and not for any related videos or linked videos from other users, nor for any advertising or other content contained on the YouTube website.

Also, please note that videos hosted by YouTube are governed by YouTube's separate website policies, including its Privacy Policy and Terms of Service. These policies apply to your use of YouTube.

RSS Feeds

While you can always check DOR's website for regular updates, it is often easier to have information come to you. RSS lets you do just that. When you subscribe to an RSS feed, updates come to you as we post them.

We offer RSS feeds of all content posted to the News and Updates section of the DOR website. In addition, RSS is available for the department's videos.

If you're unfamiliar with RSS Feeds and how to use them, please visit What is RSS ?

MyMassTV

DOR supports providing video content to people via local cable access centers. Visit their website http://massaccess.org to learn more.

DOR is responsible solely for the content uploaded to the official MyMassTV site, and not for any related videos or linked photos linked from other users, nor for any advertising or other content contained on the MyMassTV website.