Hospital-Based
Interpreter Services
In
accordance with 105 CMR 130.1100 et Seq. the following
information will assist hospitals in implementing
the regulations and in developing their interpreter
services programs. The effective date of the regulations
is July 20, 2001.
The signage translates "You have the right
to a medical interpreter at no cost to you. Please point to the
language and wait." into 30 different languages. Massachusetts
hospitals will receive the final poster in Fall 2001.
DPH Translation Services Poster
There are are 2 final versions of the Translation Poster. As you
know, since July 2001, it is a requirement that this sign appear
in all hospitals. Previously, you have been sent electronic copies
of this poster. Please disregard those and use these final versions.
Both posters are 17" x 22" in size but will print out
at 8.5" X 11" if you have Acrobat 5. Translation-Hori
is horizontal and Translation-Vert is vertical. If you do not have
Acrobat 5 and have trouble printing an 8.5" x 11" poster,
make sure when you print that you checked fit on page, otherwise
you may get only part of the poster.
The
8.5 x 11 size is helpful in a variety of ways. Direct
care staff in both inpatient and outpatient settings
can have it readily available to identify the language
spoken by a non-English speaking patient. Receptionists
can have a copy at their stations to help a patient
more easily identify the language for interpretation.
Finally, displaying the poster in multiple areas of
inpatient and outpatient settings may help create
a more welcoming enviornment for non-English speaking
patients.
- Best
Practice Recommendations for Hospital-Based Interpreter
Services PDF | Word
- DPH
Contact Information PDF | Word
- Community
Language Banks and Commercial Local Interpreter
Services PDF | Word
- Telephonic
Interpreter Services PDF | Word
- Partial
Listing: Hospital Directors of Interpreter Services PDF | Word
- Best
Practices Working Group Members PDF | Word
- Medical
Interpreter Trainings PDF | Word
- MMIA
Code of Ethics PDF | Word
- Web
Resources PDF | Word
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