Supportive Child Care Subsidy Policy Statement
Number: P-EEC-Supportive-14

The Supportive Child Care Provider must provide or arrange for transportation for every child for whom it is authorized when the child lives within 45 minutes of the program and resides within the provider's transportation service area as defined in the contractor's RFR response. When a child receives transportation services, transportation is not required to be provided when a snow emergency is declared within the provider's transportation area.

The child care provider is responsible for the care and safety of children using transportation services and for ensuring that transportation services meet EEC and Registry of Motor Vehicles regulatory requirements. No child may be transported more than 45 minutes per trip.

Each Supportive Child Care provider must develop written transportation policies and designate specific staff person(s) responsible for the coordination of the transportation system, and for hearing consumer concerns, complaints or suggestions.

All transportation staff must demonstrate sensitivity to the population being served and be trained in crisis management and in the provider's transportation policies.

Supportive Child Care providers must include in their policies and discuss with parents and the DCF social worker the procedures to be followed when children are not ready for pick-up and /or the parent or another designated adult is not available to receive the child at the time of drop-off.

Policies should specify:

  • a maximum time drivers will wait for unprepared children;
  • a maximum time drivers will wait for a parent or another authorized adult to pick up the child; and
  • under what circumstances (when, how, why) professional staff will assume responsibility for trying to locate the absent parent or other emergency contacts prior to taking additional steps (such as, after reasonable efforts, filing a 51A with the appropriate Protective Unit in the DCF Area Department where the child resides or the Child At Risk Hotline).
  • Written policies should also include when a conference with the DCF social worker will be requested to discuss misuse of transportation services by the family and possible consequences. After consultation and approval by the DCF social worker, the program may suspend for a limited period or terminate transportation when parents repeatedly fail to comply with the provider's transportation policies.

Supportive Child Care providers are required to monitor the effectiveness of their transportation components.

Information provided by the Department of Early Education and Care . Created: October 25, 2002.