A Quality Rating & Improvement System (QRIS) is a method to assess, improve, and communicate the level of quality in early care & education and after-school settings ( Stair Steps to Quality , Anne W. Mitchell (2005); United Way Success by Six, p. 4). The MA QRIS offers guidance to professionals in early education and care and out of school time settings on a path towards quality, recognizing that higher expectations of programs must be matched with increased supports that include a better-articulated career ladder, financial incentives, and professional development and technical assistance, which are grounded in the science of child development.

QRIS are similar to other consumer rating systems, in that they "rate" goods or services to provide customers with a better understanding about the quality of that item. The Massachusetts Department of Early Education and Care (EEC) formally began developing a QRIS during the spring of 2008. Twenty other states have implemented QRIS over the past decade and many more states are in the development process.

Quality Rating and Improvement System (QRIS) Support Contact List pdf format of QRIS Support Contact List

Program Quality Specialist Caseload pdf format of Program Quality Specialist Caseload

On February 10, 2014 three of EEC's Program Quality Specialists transitioned into licensing roles;  Christine Davidson in the Region 1 office, Joyce Fulmer in the Region 2 office, and Jamie Carragher in the Region 3 office. Their knowledge has been an asset in supporting QRIS, and we are excited that the field will continue to benefit from their experience in their new licensing roles.
We understand that this transition may cause a delay in providing support for QRIS, and EEC is actively working to fill these positions as quickly as possible. Programs and providers in Regions 1, 2 and 3 can direct any urgent matters to eecQRIS@massmail.state.ma.us This email address will be checked on a weekly basis and a member of the Program Quality Unit will contact you as quickly as possible. All issues that are not of immediate concern will be addressed once the new staff are hired.  (Programs and providers in Regions 5 and 6 should continue to work with their Program Quality Specialist in these regions.)

Thank you for your patience during this transition period.

QRIS for Providers and Educators

QRIS standards: Describes key indicators of quality for Center-based/School-based programs, Family Child Care and After School/Out of School Time programs.

The QRIS Program Manager application: A secure, Web-based program that lets programs complete their self-assessments and apply for ratings online.

QRIS resources: Includes an overview of QRIS and measurement tools for your program.

More Information about the Massachusetts QRIS

About QRIS and the Massachusetts implementation: Describes what a QRIS is and refers to the Together For Quality RFP.

Development of the Massachusetts QRIS system: Background and history of our QRIS.

Key indicators of quality: These indicators are built into the QRIS system.