In Massachusetts, the Department of Transportation is the primary responder for citizen complaints concerning state highways, traffic noise and noise barriers. Local Departments of Public Works (DPWs) are the primary responders for issues related to local streets and roadways.

Who should I contact?

Contact the Massachusetts Department of Transportation for complaints concerning state highways, traffic noise and noise barriers. 

See Also:

MassDOT Noise Abatement Programs  
MassDEP Highway Noise Programs Brochure (PDF 735 KB) 
MassDOT Highway Noise Programs Guidebook (PDF 1 MB)