Are you having problems with your eDEP form?

NEW!  eDEP now works with the latest Adobe Reader version 11.0.08 in both Internet Explorer AND Chrome (but not Firefox) – if you are using Chrome see Troubleshooting eDEP  pdf format of Troubleshooting eDEP
(Sep 2014).

The eDEP Troubleshooting Guide is designed to help you with the most common difficulties with eDEP, including:

  • Forms will not open
  • Forms will not validate
  • Adobe Reader version problems
  • Multiple browser sessions warning

PC Users: Download the guide for Troubleshooting eDEP  pdf format of Troubleshooting eDEP
(Sep 2014).

Mac Users: See instructions for eDEP on Mac .

Thank you for your patience with our system.

Recommended Content

People also viewed...

You recently viewed...

Personalization is OFF. Your personal browsing history at Mass.gov is not visible because your personalization is turned off. To view your history, turn your personalization on.

Learn more on our .

*Recommendations are based on site visitor traffic patterns and are not endorsements of that content.