Massachusetts Department of Public Utilities Consumer Complaint Form

 

A printable version pdf format of dtecomplaintform.pdf of this form is also available to fax or mail to the DPU Consumer Division.

The following information is very important to record your complaint into our system and be able to respond to you. Even if you give us an email address, we still need your phone number. Thank you.

How should we make contact with you regarding your complaint?
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DPU Consumer Division Phone: 617-737-2836 or 1-877-886-5066 (toll free)
Fax: 617-305-3742
email: DPUConsumer.Complaints@state.ma.us

 

By the Department of Public Utilities