The Department of Public Utilities regulates investor owned electric companies:  (1) Fitchburg Gas and Electric Light Company d/b/a Unitil, (2) Massachusetts Electric Company and Nantucket Electric Company each d/b/a/ National Grid, (3) NSTAR Electric d/b/a Eversource Energy, and (4) Western Massachusetts Electric Company d/b/a Eversource Energy. 

The Electric Power Division’s activities consist of five categories:

(1) Restructured Retail Electricity Industry -The Department licenses competitive suppliers and electricity brokers to ensure that the retail competitive electric market is implemented in a fair and efficient manner and brings benefits to electricity customers.  The Department also reviews and approves the Basic Service procurements of the electric distribution companies, and reviews municipal aggregation plans.

(2)Renewable Energy Resources - The Department reviews:  (a) long-term contracts with renewable resources entered into by the electric distribution companies, and (b) petitions submitted by the electric distribution companies to construct and operate solar facilities.  The Department also oversees the net metering and interconnection processes of the electric distribution companies.

(3) Energy Efficiency - The Department reviews and approves ratepayer funded energy efficiency plans implemented by the Program Administrators (gas and electric distribution companies and Cape Light Compact) to capture all cost effective energy efficiency in Massachusetts. 

(4) Grid Modernization - The Department has approved “smart grid pilot programs” for the electric distribution companies, and is in the process of establishing policy guidelines for grid modernization, in order to (a) improve service quality, (b) facilitate price responsive consumption, and (c) facilitate the integration of distributed generation resources (particularly renewable resources) and technologies.

(5) Safety and Reliability of Electric Service - The Department monitors the electric distribution companies’ provision of safe and reliable electric service to their customers by  reviewing:  (a) annual reliability reports; (b) annual service quality reports; (c) quarterly significant outage reports; and (d) annual emergency response plans; (e) stray voltage and manhole event reports.  The Department also has information about pole attachments and double poles.


This information is provided by the Department of Public Utilities