• Consumer Assistance

    Learn about billing and termination protections for residential customers; find out how to file a complaint with the Department of Public Utilities Consumer Division

  • Your Rights

    As a consumer, you have a number of rights that will help you to make informed decisions and protect you against unfair conduct.

  • Natural Gas Tips pdf format of Natural Gas Tips

    Download DOER tip sheet with tips on maintenance, fuel assistance and energy efficiency information related to natural gas.