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E-file and Pay Your MA Personal Income Taxes

E-filing is the fastest way to file your Massachusetts personal income tax returns and receive refunds from DOR. Explore your e-filing and payment options.

Updated: April 18, 2024

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Overview

The deadline for filing state income tax returns for Massachusetts taxpayers was April 17, 2024.

If you qualify for an extension, your return is due on or before October 15, 2024. 

Choose an E-Filing Option

Your options are listed below, including these free offers:

Create a MassTaxConnect Account

To e-file your state tax return for free using MassTaxConnect, you need to be registered on MassTaxConnect. 

To create a MassTaxConnect account, follow the instructions in the guidelines and video.

File Your State Return Only with MassTaxConnect for Free

You can use MassTaxConnect to file a state income tax return if:

It’s easy to use:

  • Answer simple interview-style questions as you go.
  • The guidelines and video take you through the process step-by-step. 

You can use MassTaxConnect for free if you need to file a return to qualify for a MA credit.

Complete Your State Return with Direct File

Massachusetts (MA) partnered with the IRS this year to give you a new option for filing your federal and state tax returns for free.  

Direct File is now closed to new MA tax return submissions.  

However, if you've already completed your federal tax return using Direct File, you can still submit your state tax return using MassTaxConnect.

The guidelines or video will provide step-by-step instructions on how to complete your state tax return.

Other Free File Options for Qualified Taxpayers

Qualified MA taxpayers can use these Free File Alliance vendors to e-file for free.

To access the free software option, you must use the provided links.

IRS Free File program delivered by 1040.com

Offer for Free Federal and MA Returns: 

  • Adjusted Gross Income between $17,000 and $79,000 for any age or
    • Active Military with Adjusted Gross Income of $79,000 or less

Use this URL:  https://www.1040.com/IRSFreeFile

1040NOW

Free federal and MA tax preparation and e-file for all who live in MA with an Adjusted Gross Income (AGI) of $32,000 or less. This offer is limited to three (3) free tax returns per computer.

Use this URL: https://www.1040now.net/freefilema.htm

IRS Free File program delivered by FreeTaxUSA

Free federal and Massachusetts tax filing if:

  • Your Adjusted Gross Income (AGI) was $45,000 or less in 2023, or
  • You were active duty military during 2023 and your AGI was $79,000 or less.

You must access the FreeTaxUSA Free File website through this link: https://www.freetaxusa.com/freefile2023

File Free with Cash App Taxes

Use this URL: https://cash.app/taxes

Cash App Taxes is free for everyone who files with us. Cash App Taxes doesn't support the e-filing of state-only returns, however, paper filing of state-only returns is supported. Cash App Taxes only provides free state e-filing in cases when a taxpayer also e-files a federal return through Cash App Taxes.

OnLine Taxes at OLT.com

https://www.olt.com/main/oltstateff/default.php

OnLine Taxes at OLT.com would like to offer free federal and free state online tax preparation and e-filing if your Federal Adjusted Gross Income is $45,000 or less, regardless of age. 

Active Duty Military with an adjusted gross income of $79,000 or less will also qualify.

OnLine Taxes at OLT's Free File website must be accessed through the link above. This offer is also valid from the IRS Free File offer.

  

Pay with MassTaxConnect

If you can’t make your personal income tax payment in full, pay as much as you can with your tax return. 

Tax payments can be made on MassTaxConnect with:

  • Credit card (for a fee) or
  • Electronic Funds Transfer (ACH Debit)

If you are not registered for MassTaxConnect but need to make a payment:

  • Go to MassTaxConnect
  • Under Quick Links, select Make a Payment
  • Under Select Payment Type:
    • Select “I am, or I represent, an individual who would like to make an estimated, extension, return, or bill payment” and choose Next.
  • Enter your SSN or ITIN and Phone Number (in case we need to contact you about this payment)
  • Choose the type of tax payment you want to make and select Next.
  • Choose the amount you want to pay and your payment method and select Next.  
  • Review your payment and select Submit.

Estimated Tax Payments

Individuals and businesses can make estimated tax payments securely through MassTaxConnect. 

For more information, go to DOR Estimated Tax Payments.

What You Need To E-file & Pay

Check the following to see what you need to e-file your tax return or make a payment.

E-file a return

  • Copies of last year’s federal and state tax returns
  • Personal information including:
    • Legal name(s)
    • Birth date(s)
    • Social Security number(s).
  • Records of your earnings (W-2 forms from each employer or 1099-MISC forms if you’re a contractor)
  • Records of interest and dividends from banks (1099 forms: 1099-INT, 1099-DIV, etc.)
  • Proof of health insurance (1099-HC, 1095-B, etc.)
  • Records of tuition payments and student loan interest paid (1098-T)
  • Record of received Social Security benefits (SSA-1099)
  • Record of received pension or annuity
    (1099-R)
  • Unemployment compensation statements (1099-G)
  • Total child care expenses and child care provider information, including:
    • Legal name(s)
    • Employer ID
    • Social Security number(s).
  • Total rent paid, as well as landlord or rental agent’s name and address
  • Receipts or canceled checks for items such as:
    • Medical expenses
    • Mortgage interest
    • Charitable contributions if you’re itemizing deductions.
  • Bank account and bank routing numbers if choosing the direct deposit refund option.

Make a payment

You can choose from several different payment options:

  • Electronic Funds Transfer (ACH Debit) 
  • Credit card
  • Check or
  • Money order.

You will need the following:

  • Your legal name
  • Your Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN)
  • Your payment voucher if you are making a bill payment.  

 


If you have to file or pay on paper, go to the Current Tax Filing Season Overview page.

Resources

Current Tax Filing Season Overview  Check the Status of Your MA Income Tax Refund  Who Must File a MA Personal Income Tax Return  Filing Season Updates & Video  Find a Tax Professional to Help with Your Taxes  Set Up a Payment Agreement  Amend a Massachusetts Individual or Business Tax Return  File an Extension  Translate a Website, Webpage, or Document 

Contact   for E-file and Pay Your MA Personal Income Taxes

Online

Contact DOR 
Log in to MassTaxConnect 
Sign up for DOR updates 
Translation Help 

Phone

Tax Department Call DOR Contact, Tax Department at (617) 887-6367
Toll-free in Massachusetts Call DOR Contact, Toll-free in Massachusetts at (800) 392-6089

9 a.m.–4 p.m., Monday through Friday

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