Executive Office of Elder Affairs
One Ashburton Place, Room 517
Boston, MA 02108-1618
Office Hours: 8:45 AM - 5:00 PM
Toll free # 1(800)age-info:1(800) 243-4636
Fax: 617-727-9368
MassRelay: 711 (1(800)439-0183 / 1(877)752-2388:Voice) (1(800)439-2370:TTY/ASC11)
Elder Abuse Hotline: 1(800)922-2275 (Voice/TTY)


This website will help you connect with the elder serving agency in your community. It will provide information to help you make good decisions concerning care for older adults and to help elders find the local community resources they need to maintain independence and to improve their quality of life. This will help connect you with the elder

1-800-AGE-INFO 1(800) 243–4636

You can press or say:

  1. Local elder service agencies and caregiver services
  2. The Prescription Advantage prescription drug assistance program (State sponsored)
  3. Health insurance assistance or a SHINE counselor
  4. Report Elder abuse, neglect and financial exploitation
  5. Service complaints and our Main Office


Toll free # 1(844)422-6277

The Commonwealth’s service to simplify access to long-term services and supports (LTSS) for the elderly, individuals with disabilities and their caregivers. Connect with a trained specialist today. seven days a week from 8 AM to 8 PM. Call the toll free phone # or use our online chat feature to get help at www.MassOptions.org.